Andersen Lab

Salesforce consultant in CRM

In short

Salesforce Consultant role at Andersen, a pre-IPO software development company, working with international clients on CRM optimization and digital transformation. The role focuses on client communication, translating business requirements into Salesforce solutions, and configuring CRM functionality, requiring 3+ years of Salesforce Developer experience and strong client-facing communication skills. English level Upper-Intermediate or above is required; it's an onsite, full-time senior position.

Description
Andersen is hiring a Salesforce Consultant to optimize business processes, implement Salesforce solutions, and support digital transformation initiatives for international clients. Andersen is a pre-IPO software development company that provides a full cycle of services, following project management standards and best practices. For over 19 years, we have been helping enterprises and middle-sized firms transform their businesses by creating effective digital solutions using innovative technologies.
Responsibilities
•Communicating with clients and stakeholders to understand business needs and requirements
•Providing Salesforce consulting and guidance on CRM functionality and best practices
•Translating business requirements into practical Salesforce solutions
•Explaining Salesforce features and processes to technical and non-technical users
•Supporting clients in using Salesforce effectively and addressing functional questions
•Collaborating with business users and technical teams to resolve issues and improve CRM processes
•Configuring and customizing Salesforce functionality based on business requirements
•Building and maintaining strong client relationships through regular communication and support
•Participating in client meetings, requirements discussions, and solution reviews
•Identifying opportunities for improving user experience and optimizing Salesforce workflows
Requirements
•Experience as a Salesforce Developer for 3+ years, with a solid understanding of Salesforce CRM and its core functionality
•Strong interpersonal and communication skills, with the ability to adapt communication styles to different stakeholders
•Ability to explain complex CRM functionality clearly and patiently to non-technical users
•Strong consultative and client-first mindset, prioritizing business needs and customer satisfaction over purely technical solutions
•Ability to build trust and rapport with clients and maintain positive stakeholder relationships
•Strong problem-solving skills, empathy, and a collaborative approach to working with business users
•Level of English – from Upper-Intermediate and above
Will be a plus
•Experience working with nonprofit organizations or in Project Management Office (PMO) environments
Conditions
Andersen has mentoring and adaptation systems for new employees, and transparent performance review and assessment systems will allow you to determine your development path and plan your growth. The company supports them in this and gives them access to the best educational platforms, seminars, and practices. We are a cool young team of like-minded people communicating informally. You'll have a stable and competitive salary and an extensive benefits package. At Andersen, we have many different ways to grow. You can improve as a specialist or a manager, and all your activities will be decently rewarded.

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