ХироКрафт

Sales Engineer (DevOps)

In short

Sales Engineer role supporting enterprise customers through technical discovery, product demos, evaluations, and Proofs of Concept for an infrastructure product used by the DevOps community, working with partner company Semaphore. Requires a technical background able to discuss infrastructure with DevOps, Platform, and SRE teams, strong communication skills, English proficiency for discovery calls and demos, and 3–6 years of experience. Nice to have: Linux, cloud/on-prem infrastructure, Ansible, Terraform/OpenTofu, CI/CD, containers, Kubernetes, and B2B SaaS or technical consulting experience. Full-time remote position restricted to candidates based in Serbia.

Location: Remote from Serbia
Company
Work with partner company Semaphore on an infrastructure product used by the DevOps community.
What you will do
•Handle inbound enterprise leads, identify customer needs, and develop sales opportunities.
•Conduct technical discovery covering infrastructure, deployment methods, security requirements, and integrations.
•Deliver product demonstrations tailored to customer scenarios and audience expertise.
•Support product evaluations and Proofs of Concept, answer technical questions, and coordinate with product and engineering teams.
•Document requirements, agreements, and next steps while working with the sales team to move deals forward.
Requirements
•Technical background and confidence discussing infrastructure with DevOps, Platform, and SRE teams.
•Strong listening and questioning skills, with the ability to explain complex technical concepts to engineers and business stakeholders.
•English proficiency sufficient to independently conduct discovery calls and product demonstrations.
•Ability to work independently, manage follow-ups, prioritize multiple deals, and communicate risks proactively.
•3–6 years of professional experience.
Nice to have
•Experience with Linux, cloud and on-premises infrastructure, Ansible, Terraform or OpenTofu, CI/CD, containers, and Kubernetes.
•Knowledge of networking, SSO, enterprise security, self-hosted, and air-gapped environments.
•Additional European languages or Russian.
•Experience in B2B SaaS or infrastructure products, technical consulting, implementation engineering, or customer-facing DevOps and Platform roles.
Culture & Benefits
•Full-time remote work from Serbia.
•Base salary plus a bonus based on KPIs and revenue.
•Budget for tools, conferences, and certifications.
•Opportunity to work with a steadily evolving product used by the DevOps community.

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