About
inDrive operates a platform serving riders, drivers, and couriers in 47 countries.
Responsibilities
•Design and launch the safety governance framework, including policies, standards, a risk register, controls, and review cadence
•Verify safety processes and product features against their descriptions
•Verify the integrity of safety metrics against the approved methodology and independently re-sample incidents using direct access to underlying data
•Return gaps to control owners for remediation and report findings to senior management through a set reporting cycle
•Design the methodology and format for verification and reporting
•Design and maintain the risk-acceptance register
•Assess each register entry against the safety risk appetite statement and report the register's status to senior management
•Review the safety spend baseline and costing methodology
Requirements
•5+ years in trust & safety, safety operations, risk assurance, or compliance programme management
•Experience building a function, methodology, or programme from scratch in at least one role
•Strong governance background, including risk management frameworks and board-level reporting
•Data literacy, including the ability to specify metrics, challenge a dashboard, and interpret sampling results
•Sufficient legal literacy to work effectively with counsel; a law degree is not required
•Strong stakeholder management across Product, Operations, Legal, and Data teams in a global environment
•Strong interpersonal skills, including staying calm and attentive in difficult conversations, delivering unwelcome QA findings to process owners, and persuading teams outside your authority to act
•Fluent English
•Note: Safety Governance does not own, operate, or deliver safety controls; set the taxonomy, classification, methodology, or other business standards it verifies against; accept safety risk; or decide how safety controls are resourced
Nice to have
•Experience in ride-hailing, mobility, delivery, or another business with offline safety risks
•Hands-on experience designing or managing an incident taxonomy
•TSPA (Trust & Safety Professional Association) membership
•A certificate in data analytics
Conditions
•Mentoring, career consulting, and learning programs are available
•The Global Talent Exchange Program offers international experience
•Company-wide challenges, awards, sports activities, employee-led social impact, and volunteering projects
•Co-financed language courses and internal speaking clubs
•Final benefits may vary depending on the location
