About the role
E-commerce brands are growing at an unstoppable pace, but many still face logistical challenges that slow their expansion. At Amphora Logistics, we transform that reality. We help independent brands scale efficiently, offering end-to-end logistics solutions that combine advanced technology, operational agility and attentive service. We are looking for a Financial Analyst to join the Finance team and manage the Italian market's entire billing cycle.
Responsibilities
•Manage the complete monthly billing cycle: pre-billing, adjustments and close.
•Manage an assigned customer portfolio.
•Resolve billing issues by identifying their root causes and coordinating with the Technology, Transport and Operations teams until the issue is resolved in a scalable way.
•Collaborate with Sales, Operations, Customer Success and Tech teams to ensure an accurate flow of information.
•Analyze issues and trends in the assigned portfolio, identifying patterns, key indicators and opportunities for improvement to reduce errors and speed up problem resolution.
•Participate in continuous improvement initiatives, identifying opportunities for automation, standardization and process optimization.
Requirements
•Native Italian.
•Previous experience in billing, controlling, finance or similar roles.
•Experience working with structured financial processes and incident management.
•Knowledge of NetSuite and Zendesk.
•Proficiency in Excel.
•Analytical, methodical and oriented toward continuous improvement.
•Proactive, resourceful and organized.
Nice to have: Valuable experience with Elastic or other data analysis tools.
Conditions
•High-impact role: Be a key point of contact in our relationship with customers and help define how we deliver excellence in logistics.
•Innovative and approachable company: We work in an entrepreneurial, flexible environment with a collaborative culture.
•Fast growth: Join a scale-up company where your work will have visible and immediate results.
•Hybrid environment: Combine in-office and remote work. For candidates based in the USA, the position will be 100% remote.
•Flexible benefits: Benefits for meals, transport and childcare through Cobee.
•Health and well-being: Medical insurance with Adeslas included in the flexible benefits package.
•Team culture and well-being: Monthly after-work gatherings and an environment that supports your personal and professional development.
