The Role
At Securitas Technology, the Resident Security Integration Engineer will be responsible for the maintenance, troubleshooting, and support of physical security systems and associated hardware. The role currently supports sites across the EMEA region. The role will operate under customer direction, in close coordination with the Lead Security Technology Representative and other internal stakeholders.
•Hours of Coverage: Working hours will be Monday to Friday, 8 hours on a shift pattern between 7.00am-9.00pm. Shifts will include 2 earlies, 1 day and 1 night on a rota and can be either 7am-3pm, 1pm-9pm, 8.30-4.30pm or 9-5pm.
•Primary Work Location: Central London
•Travel: May be required occasionally for regional support or training, as authorized by the customer.
What You Will Do
The Engineer shall perform on-site technical support, system maintenance, and operational assurance across the customer's security infrastructure. The scope includes, but is not limited to, the following activities:
System Support and Maintenance
•Provide break/fix support for CCTV, access control, and other physical security devices.
•Perform programming, configuration, and maintenance within platforms such as Genetec Security Centre, C•CURE 9000, Lennell and related systems.
•Monitor devices and systems for performance, connectivity, and operational integrity.
•Troubleshoot hardware and network-related issues affecting security systems.
•Replace and configure defective or end-of-life components as required.
Preventive and Quality Assurance Tasks
•Conduct preventive maintenance and system health checks according to Bloomberg-defined cycles.
•Verify camera streams, alarm inputs, and access control readers for proper functionality.
•Document device status, firmware updates, and configuration changes.
•Support compliance and audit preparation, ensuring system functionality aligns with corporate and regulatory standards.
Coordination and Communication
•Coordinate task execution and reporting with the Lead Security Technology Representative.
•Collaborate with site operations, networking, and facilities teams to resolve infrastructure-related dependencies.
•Communicate effectively with Bloomberg stakeholders, providing clear status updates and escalation of critical issues.
•Participate in cross-regional meetings, training sessions, and upgrade activities as directed.
System Integration and Commissioning
•Assist with the onboarding and integration of new devices (e.g., cameras, controllers, workstations) into enterprise systems.
•Verify configurations and ensure alignment with Bloomberg security technology standards.
•Provide technical feedback and field-based insights to Bloomberg engineering or project management teams to support continuous improvement.
Availability and Coverage
•Provide on-site support during standard business hours.
•Participate in after-hours or on-call rotations for critical incidents, outages, or maintenance windows as required.
Deliverables and Reporting
The role will be expected to input, produce and maintain the following documentation and reports:
•Daily activity logs summarizing work performed, system issues, and resolutions.
•Maintenance and inspection reports detailing completed preventive maintenance activities.
•Equipment replacement, firmware update, and configuration change records.
•Escalation summaries for incidents requiring further engineering or vendor intervention.
•Monthly summary report of service metrics, notable issues, and improvement recommendations.
What You Will Need
•3–5 years of relevant experience supporting or maintaining physical security systems.
•Proficiency with Genetec Security Centre (Omnicast) and C•CURE 9000 platforms.
•Working knowledge of IP networking, including PoE, VLANs, and device addressing.
•Demonstrated experience in hardware installation, troubleshooting, and documentation.
•Strong communication, organisational, and customer service skills.
•Ability to work independently with minimal supervision and respond effectively to critical events.
Additional Information
Securitas Technology is a global team of over 375,000 professionals, driven by core values of Integrity, Vigilance, and Helpfulness, offering industry-leading training and career development opportunities.
