About the Role
JLL is seeking a Retail Project Manager to lead end-to-end delivery of retail branch and customer-facing environment projects for a banking client. This role manages multiple concurrent projects—from concept through close-out—coordinating internal stakeholders, consultants, contractors, and vendors to deliver safe, compliant, on-time, and on-budget outcomes with minimal disruption to business operations and customers.
Key Responsibilities
•Lead project planning and delivery for retail fit-outs, refurbishments, minor works, and refresh programs across multiple sites.
•Manage project scope, schedules, risk registers, change control, and reporting (including governance packs and executive updates).
•Coordinate stakeholders across property, security, IT, brand, HSE, and business operations to ensure approvals and readiness.
•Procure and manage consultants/contractors, oversee tendering, contract administration, and supplier performance.
•Manage budget tracking, forecasting, progress claims, variations, and final account close-out.
•Ensure quality, safety, and compliance (including site safety, permit-to-work processes, and banking site requirements).
•Drive site handover, defects management, and lessons learned to continuously improve delivery outcomes.
What We're Looking For
•Degree qualified, preferably of an engineering discipline
•Demonstrated project management experience delivering retail or customer-facing environments (e.g., branches, retail, hospitality) with multiple concurrent projects.
•Strong cost, schedule, and risk management capability across end-to-end delivery.
•Experience managing external consultants and contractors, including tendering and contract administration.
•Working knowledge of construction/fit-out processes, quality management, and HSE obligations.
•Strong stakeholder management and communication skills, including presenting project updates to senior stakeholders.
•Experience delivering projects in regulated environments (banking/financial services, secure sites, critical operations).
•Experience with workplace standards/brand standards rollouts across a multi-site portfolio.
•Formal project management qualification or certification (e.g., Prince2, PMP) or equivalent experience.
•Familiarity with building services coordination and retail technology dependencies (security, comms/IT, access control).
Benefits
•Great employee discounts off fitness, wellbeing & other renowned brands
•18 weeks paid maternity leave
•Private Health Insurance Discounts
•Active Social Club
•Employee assistant program
•Novated Lease for EV cars
•Paid time off for volunteer work
•Career opportunities with Australia's #1 Commercial Real Estate firm
•Premium offices
Location
On-site – Eveleigh, NSW
