Description
The Project Manager will support the mobilisation and delivery of complex consulting programmes across ICF's UK & India Consulting Division. The role will provide flexible project management capacity across a diverse portfolio of work, including education, skills and sport, environment and climate, health, energy and wider public policy programmes.
Responsibilities
•Support rapid mobilisation of newly secured programmes, translating contractual commitments into practical delivery plans, governance arrangements, milestones and controls.
•Develop and maintain integrated workplans, mobilisation trackers, responsibility matrices and decision logs.
•Coordinate onboarding of team members, subcontractors and delivery partners, ensuring roles, interfaces and delivery expectations are clear.
•Establish proportionate programme management processes that support pace and control without creating unnecessary administrative burden.
•Support mobilisation readiness reviews and ensure key actions, dependencies and risks are resolved or actively managed.
•Manage day-to-day delivery across assigned projects or workstreams, coordinating multidisciplinary and geographically distributed teams.
•Track milestones, deliverables, actions, dependencies, assumptions, risks and issues, escalating promptly where required.
•Maintain clear reporting for programme leaders and clients, converting delivery data into concise, decision-focused updates.
•Coordinate governance meetings, prepare agendas and papers, record decisions and ensure agreed actions are completed.
•Support change control, benefits tracking, lessons learned and continuous improvement throughout the delivery lifecycle.
•Maintain effective document management, version control and audit-ready programme records.
•Support budgeting, forecasting, invoicing, cost monitoring and financial reporting, working closely with programme and commercial leads.
•Monitor performance against budget and delivery assumptions, identifying emerging pressures and supporting corrective action.
•Maintain resource plans and work with team leads to align capacity and capability with programme priorities.
•Support management of supplier and subcontractor inputs, including deliverables, dependencies, performance information and approvals.
•Promote disciplined delivery and commercial awareness across project teams.
•Build constructive working relationships with clients, delivery partners and internal stakeholders.
•Coordinate inputs across technical, operational, digital, data, evaluation and commercial teams.
•Support workshops, delivery reviews and client meetings, ensuring preparation is effective and follow-up is timely.
•Communicate clearly and calmly when priorities shift, resolving routine issues directly and escalating material concerns appropriately.
•Help create a collaborative, accountable and inclusive delivery culture.
•Support the mobilisation and delivery of large, complex public-sector programmes, including programmes involving multiple delivery partners and stakeholders.
•Coordinate interdependent workstreams and interfaces across programme governance, operations, digital, data, assurance, communications and reporting.
•Support partner onboarding, delivery tracking, governance, risk and issue management, and performance reporting.
•Maintain a clear line of sight between contractual requirements, programme milestones, operational activity and delivery performance.
Requirements
•Relevant degree, professional qualification or equivalent experience.
•Strong experience managing projects or substantial workstreams in consulting, professional services, public-sector delivery or another complex environment.
•Experience of education, children and young people, sport, health, environment and climate, energy, evaluation, economics, or other social policy programmes.
•Demonstrable experience of mobilisation, delivery planning, governance, risk and issue management, reporting and project controls.
•Good commercial and financial management skills, including budgeting, forecasting, resource planning and cost monitoring.
•Experience coordinating multidisciplinary teams and managing multiple priorities, dependencies and deadlines.
•Strong written and verbal communication skills, with the ability to produce concise, accurate and decision-focused materials.
•Sound judgement, attention to detail and the confidence to challenge constructively when delivery is at risk.
•Strong working knowledge of Microsoft 365 project delivery tools, including Excel, PowerPoint, Word, Teams and SharePoint.
•Acts with integrity and sound ethical judgement, maintaining high standards of transparency, accountability and professional conduct.
•Highly organised, proactive and comfortable working at pace across several priorities.
•Pragmatic and delivery-focused, able to apply proportionate controls rather than process for its own sake.
•Collaborative and relationship-driven, while maintaining clear accountability for actions and outcomes.
•Resilient and adaptable in ambiguous or rapidly changing delivery environments.
•Committed to quality, inclusion, learning and continuous improvement.
Nice to have
•Experience delivering UK central government or wider public-sector programmes
•Experience supporting a large-scale mobilisation or transition into business-as-usual delivery
•Experience working with subcontractors, delivery networks, grants or distributed delivery models
•Experience supporting PMO, programme assurance, service management or performance-improvement functions
•A recognised project management qualification such as APM PMQ, PRINCE2 Practitioner or equivalent practical experience
Conditions
•Hybrid working policy, providing flexibility to collaborate in the office and work from home.
•Employee wellbeing hub offering personalised support across mind, body, finances, community, career programs and HR support.
•Competitive recognition program called 'You Matter', awarding points as a 'thank you' for work achievements, redeemable on a variety of items and vouchers with zero tax payable by the employee.
•Single Private Medical Insurance cover with no restrictions on existing conditions.
•Dental insurance and an online GP service.
•25 days annual leave, plus UK bank holidays (annual leave increases with years of service).
•Pension scheme with 5% of salary employer contribution.
•Life assurance paying 4x annual salary and Group Income Protection paying 66% of salary for up to 5 years if off work on long-term sick.
•Enhanced parental leave policies, including enhanced maternity, paternity, adoption, and shared parental pay.
