About This Role
The TD Securities Singapore Application Support team provides follow-the-sun Level 2 production support services aligned to Capital Markets business functions. This role is responsible for application production support of Sophis-Murex Capital Markets platforms supporting Equity, FX, Risk, and End-of-Day processing operations. The position works closely with Front Office, Middle Office, and Back Office stakeholders to support trading workflows, risk management processes, and production stability across a global support model.
Role and Responsibilities
•Provide Level 1 and Level 2 production support for Capital Markets applications supporting Equity, FX, Risk, and End-of-Day processing.
•Support Sophis/SwapOne, Murex (MX 3.1.36/56), RTNS, and front-to-back trade lifecycle management platforms.
•Monitor and support trade booking, pricing, market data, yield/rate curves, risk reporting, and VaR analysis processes.
•Support Front Office, Middle Office, and Back Office users across global trading operations.
•Perform SQL and database troubleshooting across Oracle, MongoDB, SQL Server, and PostgreSQL environments.
•Troubleshoot Java, JavaScript, Unix/Linux, PowerShell, and scripting-related production issues.
•Monitor and support market connectivity, including FIX protocol, STP processing, ECN connectivity, and market data feeds.
•Support Autosys job scheduling, workflow monitoring, and issue resolution.
•Manage incidents, problems, changes, and releases in accordance with established support processes.
•Operate within a follow-the-sun global support model, including shift-based operations and weekend or holiday support coverage.
•Ensure the Manager is kept informed of relevant risk management, control, and operational issues.
•Maintain a high level of communication, transparency, and timely escalation of production issues.
Job Requirements
Skills & Requirements:
•5+ years of Capital Markets Production Support experience.
•Hands-on support experience with Sophis, SwapOne and/or Murex, including front-to-back trade lifecycle management.
•Experience supporting Equity Derivatives, Cash Equities, and FX trading businesses.
•Front Office trading desk support experience, with knowledge of Front Office, Middle Office, and Back Office workflows.
•Strong SQL and Linux troubleshooting skills with experience supporting Oracle, MongoDB, SQL Server, and PostgreSQL.
•Knowledge of trade booking, pricing, market data, yield/rate curves, risk reporting, and VaR analysis.
•Experience with Java, JavaScript, Unix/Linux, PowerShell, and scripting.
•Working knowledge of FIX Protocol, STP processing, ECN connectivity, market data feeds, and Autosys job scheduling.
•Experience with monitoring and support tools such as Dynatrace, Splunk, and ITRS Geneos.
•Knowledge of Incident, Problem, Change, and Release Management, including ITIL-based support practices and SLA management.
•Exposure to Agile and DevOps operating models.
•Excellent stakeholder communication skills and the ability to work within a global follow-the-sun support model, including shift-based operations and weekend/holiday coverage.
Who We Are
TD Securities is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience.
Our Total Rewards Package
Our Total Rewards package includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.
Hours: 40
