FIS

Production Operations Associate I

In short

This entry-level, on-site overnight role processes customer payments in a lockbox operation, handling exception items, adjustments, and equipment/supply maintenance. The employer is FIS, and the position requires a high school diploma/GED plus prior or current lockbox experience. It involves lifting up to 30 pounds and working a Sunday–Thursday 7am-3:30pm schedule.

Job Description
As a Remittance Processing Associate, you'll support the accurate and timely processing of customer payments in our lockbox operation. You'll prepare payments for processing, handle exception items, research adjustments, and help maintain remittance processing equipment and supplies. This is an on-site, overnight position in Bolingbrook, Illinois, and prior or current lockbox experience is required.
Location: 10 Dan Road Canton, MA 02021
Schedule: Sunday – Thursday 7am-3:30pm. Off Friday and Saturday
Work arrangement: On-site
Entry level pay
What you will be doing
•Prepare customer payments for processing.
•Coordinate setup and maintenance activities for remittance processing equipment.
•Research and process adjustments.
•Process exception items.
•Maintain inventory of remittance processing supplies.
•Prepare outgoing collection notices for clients.
•Verify and distribute processing output.
•Perform other related duties as assigned.
What you bring
•High school diploma or GED.
•Prior or current lockbox experience.
•Knowledge of remittance and item processing procedures.
•Ability to identify errors in calculations and balances.
•Ability to organize, assemble, and sequence work efficiently.
•Effective written and verbal communication skills.
•Ability to work the required overnight, on-site schedule.
What we offer you
•A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
•Ability to work with computer processing systems and related equipment.
•Ability to lift or move up to 30 pounds.
•A modern, international work environment and a dedicated and motivated team
•A competitive salary and benefits
•A work environment built on collaboration, flexibility, and respect
•Varied and challenging work to help you grow your technical skillset

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