Coralogix

Product reliability engineer in APM

In short

This role focuses on product reliability for Coralogix's APM (Application Performance Monitoring) observability platform, working closely with engineering and technical account managers to resolve customer issues and improve the product roadmap. The company builds a full-stack observability platform covering logs, metrics, traces, APM, RUM, SIEM and Kubernetes monitoring. The position is office-based in London, full-time, at a middle seniority level requiring around 2 years of experience, with communication, benchmarking and quality-assurance skills for the APM platform.

About
Coralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, traces, and security events with features such as APM, RUM, SIEM, Kubernetes monitoring, and more, enhancing operational efficiency and reducing observability spending by up to 70%.
Responsibilities
•Improve turnaround time to resolve customer satisfaction.
•Work closely with engineering and technical account managers to ensure customers can achieve their ambitions using the Coralogix APM Platform.
•Sometimes, these solutions involve impromptu solutions by keeping one eye on the product roadmap.
•Identify common problems and work with Technical Product Management to enrich the roadmap or improve the knowledge base and technical documentation, ensuring they're up-to-date, well-described, and within the confines of Product limitations.
•Develop comparative and benchmarking tools and frameworks to establish the competitive edge and groom the backlog where necessary.
•Ensure the upkeep of quality checks to deliver availability, scalability, latency and efficiency of the APM Platform.
•Stay current with APM Market trends to groom the backlog and build new, cutting-edge workflows for cross-engineering functions and use cases that leverage the Coralogix Metrics Platform.
•Establish credibility through effective communication and presentation.
Conditions
No conditions specified in the posting.

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