PayDepot

product owner for payment services

In short

Product Owner role for WinnerPay, a payment service provider (part of PayDepot) helping merchants accept and send payments across Africa, Asia, and the CIS via cards, APMs, and crypto. The role owns the PSP product backlog, drives pay-ins/payouts/chargebacks, APM expansion, settlement reconciliation, and key payment metrics within a small Scrum team. Requires at least 3 years as a Product Owner/Manager with 2+ years in payments (PSP, acquiring, gateway, bank, or fintech), deep knowledge of card and APM payment flows, settlement/reconciliation experience, REST API familiarity, and fluent English. Based onsite in Limassol, Cyprus, with relocation and visa sponsorship offered.

About the company
PayDepot builds B2B and B2C fintech products, including payment infrastructure, crypto services, and financial platforms. WinnerPay is a payment service provider that helps merchants accept and send payments across Africa, Asia, and the CIS through cards, alternative payment methods, and crypto.
Tasks
•Own, shape, prioritize, and defend the WinnerPay product backlog with stakeholders
•Evolve the PSP core, including pay-ins, payouts, refunds, chargeback handling, provider routing and cascading, and onboarding new acquirers
•Expand APM coverage by selecting and launching local payment methods based on merchant demand and unit economics
•Own key metrics, including approval rate, checkout conversion, transaction speed and cost, and chargeback ratio
•Write requirements and user stories, accept the development team's output, and run Scrum ceremonies
•Gather merchant requests, turn them into product decisions, and support onboarding of key clients
•Partner with the compliance team on merchant KYB and transaction monitoring
•Develop the merchant dashboard, API, and integration documentation
•Track the market and competitors, and propose new products and directions
Requirements
•At least 3 years in a product role as a Product Owner or Product Manager, including at least 2 years in payments such as PSP, acquiring, payment gateway, bank, or fintech
•Solid understanding of card payment flows, including authorisation, 3DS, tokenisation, refunds, and chargebacks
•Hands-on experience with APM flows, including redirects, asynchronous statuses, and refund handling for methods without native refunds
•Hands-on experience with settlement and reconciliation, including matching provider reports against internal transactions, resolving discrepancies, and handling fees, rolling reserves, and merchant payouts
•Hands-on experience with payment provider integrations and REST APIs and webhooks; able to read technical documentation and communicate with developers
•Experience with Scrum or Kanban; confident using Jira and Confluence
•Comfortable with data, including basic SQL and BI tools
•Fluent English (B2+) for documentation and partner communication
Nice to have
•Experience with local payment methods in Africa, Asia, or CIS
•Understanding of fraud prevention and risk management in payments
•Experience with crypto payments and stablecoins
•Knowledge of PCI DSS and AML/KYB requirements
Conditions
•Full relocation support and working visa sponsorship
•Competitive salary
•Days off when needed
•Small, fast-paced Scrum team
•Opportunity to influence how the team works with data
•Practical solutions and common sense; no bureaucracy
•Pleasant colleagues and a healthy internal culture
•Non-toxic environment with respect for work-life balance; Slack is turned off during vacations

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