About Zopa
Zopa began as a peer-to-peer lending company and launched Zopa Bank in 2020. The bank offers financial products designed around customer needs and provides unsecured personal loans.
Responsibilities
•Own a defined area of the UPL growth roadmap, from opportunity sizing through launch, measurement, and iteration
•Turn commercial and customer signals into product strategy, choosing where to focus and what not to pursue
•Shape the loan origination and decisioning experience, including the rules, journeys, and data behind customer offers
•Lead cross-functional discovery with Engineering, Credit Risk, and Data Science to identify valuable and feasible growth opportunities
•Develop propositions that give customers greater clarity and confidence before they complete a full application
•Decide on scope and sequencing, balancing customer value, risk, commercial return, and engineering effort
•Use data to uncover friction, validate hypotheses, and quantify impact
•Bring growth ideas into the roadmap, including better use of existing data, new external data sources, and partner opportunities
•Translate complex lending and technical problems into decisions that senior stakeholders can support
•Build, launch, and continually improve products that help Zopa move closer to becoming the UK's leading unsecured lender
Requirements
•Strong analytical skills and confidence using data to find non-obvious product insights
•Experience making product decisions that delivered measurable commercial outcomes
•Ability to partner closely with engineers on scope and timeline trade-offs
•Sound judgement when approaching ambiguous problems and a bias for practical progress
•Clear communication with senior stakeholders across technical and risk-focused teams
•Motivation to drive growth, efficiency, and business impact
Nice to have
•Experience in lending, consumer credit, or related financial products
•Familiarity with originations, underwriting, pricing, or servicing
•A quantitative foundation through study or equivalent experience
•Experience in a fast-paced, data-led fintech environment
Conditions
•The hybrid role requires attendance at the London office 2–3 days a week
•Option to work abroad for up to 120 days a year, subject to having the right to work in the country of choice
