About
Since 2016, Patchwork Health has been on a mission to make truly flexible and sustainable working a reality for all healthcare staff. Their fully integrated workforce management solution helps optimise outcomes for organisations, managers, staff and patients alike. Built by a team of dedicated healthcare veterans, and co-created with the NHS, their technology and services have been embraced by over 100 healthcare sites to date.
Responsibilities
•Provide guidance and mentorship to fellow Product Managers, helping to shape product strategy, embed best practices and share new ideas across the wider Product Team
•Be a leader in agile processes by demonstrating ideal standards in gathering requirements, managing an agile backlog, writing user stories, and leading squad refinement sessions
•Quickly build credibility within your agile squad and across cross-functional teams, influencing product direction, aligning priorities and driving successful outcomes without relying on formal authority
•Define your product area's strategic roadmap through multidisciplinary and continuous product discovery, and performance tracking
•Take ownership of your product area, quickly establishing priorities and driving meaningful product outcomes through effective roadmap and backlog management, working closely with Engineering, Design and Client Operations teams
•Lead strategic and tactical go-to-market and product rollout activities, collaborating across teams to ensure successful launches and customer adoption
•Analyse and synthesise insights (e.g. user feedback, product data, sales pipeline, market intel etc.) to drive data-informed product decisions
•Leverage quantitative and qualitative insights, internal discussions, and external discovery to continuously prioritise and manage the backlog
•Track and monitor product metrics to measure product success for each target segment and market
•Build trusted relationships with customers, confidently leading client meetings and participating in on-site visits to understand their challenges, gather insights and communicate product direction
•Quickly establish strong relationships with stakeholders across the business, gathering requirements, communicating product decisions and aligning technical and non-technical teams around shared outcomes
•Work collaboratively with Technology to build an effective and open relationship and strong collaborative relationships with your agile squad(s)
•Work collaboratively with Revenue to support sales efforts and educate stakeholders on product capabilities, new features, and future roadmaps
•Create and maintain documentation such as product 1-pagers and product requirement documents; and uphold good standards of technical documentation within the Product Team
•Create and improve internal documentation that supports effective ways of working, knowledge sharing and continuous development across the Product Team
•Keep up with industry trends, emerging technologies, and best practice
•Evaluate new tools, technologies, and methodologies to drive continuous improvement
Requirements
•Significant experience working in Product Management within agile SaaS product development environments, with the ability to quickly understand complex products and customer needs
•A proven track record of building, communicating and delivering strategic product roadmaps, taking ownership of product direction and outcomes
•Demonstrable experience delivering measurable value to customers through product strategy, roadmap execution and data-informed decision-making
•Strong communication and stakeholder management skills, with experience influencing senior stakeholders, leading customer conversations and collaborating effectively across technical and non-technical teams
•Experience providing guidance and mentorship to other Product Managers, sharing best practices and helping improve ways of working across product teams
•A proactive, self-starting approach, with the ability to quickly establish priorities, build relationships and deliver meaningful outcomes with a high degree of autonomy
Nice to have
•Experience building and launching new-to-market products
•Experience working within a technology start-up or scale-up
•Experience working in fixed-term or contract Product Management roles, with a track record of quickly integrating into new teams and delivering meaningful outcomes
•Experience or knowledge of the NHS, healthcare or HealthTech sector
•Experience or knowledge of workforce management products or applications
•Qualifications in a relevant field, such as Computer Science or Product Design
Conditions
•Salary Range: £80,000-£85,000 per annum (pro rata)
•Hybrid and flexible working
•Cycle Scheme
•Tech Loan Scheme
•Employee Assistance Programme (Health Assured)
•Personal Learning & Development Budget
•Flexible income options via Stream
•Dog-friendly hub
•Vibrant hub with unlimited refreshments and games
•Access to co-working spaces across the UK
