About
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Responsibilities
•Responsible for the product(s) roadmap, from ideation to launch.
•Be the voice of the customer in our product team, by clearly communicating and sharing insights about our customers and how we can get their jobs done better.
•Serve as the leader of a cross-functional team of developers, UX designers, and stakeholders in Customer Success, Sales, and Marketing.
•Delivery of high quality user experiences on multiple platforms (Mobile, Web, Desktop) for the target personas.
•Responsible for creating and maintaining a prioritized backlog of user stories with clearly written user stories.
•Develop and maintain a strong knowledge of the business domain, applying problem solving skills to address critical and complex issues to ensure the product evolves in line with the organizational strategy.
•Responsible for the ongoing tracking of product performance, user engagement, and outcomes measurement.
•Monitor the external market landscape, including competitor analysis and market trends to inform the product roadmap.
Requirements
•4+ years' experience in a product management role, including predominantly SaaS product experience in more recent years
•Excellent communication skills
•Experience working with SaaS products
•Demonstrate experience in writing technical and functional requirements
•Demonstrate experience interacting directly with stakeholders at all levels of the business
•Demonstrate strong organisational skills and ability to coordinate with other development teams
Nice to have
•Certified Scrum Product Owner or similar qualifications (desirable)
•Experience integrating with multiple products (desirable)
Conditions
Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
