Crisp

Product manager for operations tooling

In short

This Product Manager Operations role at a food-industry company drives process improvements in operations tooling, working closely with a Lead Product Manager, Analytics, and operations teams on the work floor. It requires at least 1 year of experience as a Product Owner or Business Analyst, a relevant university degree, and strong prioritization and cross-team collaboration skills. The job is onsite in Amsterdam, full-time, at a mid (middle) seniority level.

About the Role
Does it come naturally to you to figure out how a process can be made even more efficient? As Product Manager Operations, you are the driving force behind implementing process improvements in our operations. You dive deep into the data, identify bottlenecks and support the Product Manager Operations in translating ideas into concrete solutions and delivering them together with our development team.
Responsibilities
•You are responsible for identifying, prioritizing and implementing changes to our operations tooling.
•You do this to support Crisp's growth in a smart and efficient way.
•You work with our Lead Product Manager Operations, Analytics and the operations teams to identify opportunities for growth and improvements to their work processes.
•You use operational data to estimate the impact of these process improvements.
•You put on your safety shoes to gather input on the work floor.
•Together with the developers, you discuss which technical changes to our tooling are needed to implement a process improvement.
•During the implementation of an improvement, you ensure that the process is embedded.
•Once you have implemented an improvement, you measure its effects.
•You use this data as input to explore the next improvement.
Requirements
•Some experience in the field of Product Management.
•Good at prioritizing tasks and a strong subject-matter sparring partner for both developers and managers across different teams.
•Driven to learn and develop quickly.
•At least 1 year of work experience as a Product Owner or Business Analyst.
•Preferably in a scale-up environment.
•A completed university degree in a technical, (business) economics or science-related field.
Nice to Have
•Naturally curious and can collaborate well in different kinds of teams.
•Affinity for process optimization, preferably of logistics processes.
•Enjoy putting on your work shoes to observe the process on the floor.
•Basic knowledge of software development, for example to quickly assess the complexity of new features.
•Demonstrable experience with AI and SQL to independently analyze operational data.
Benefits
•Work at a B Corp-certified company, where you get the chance to make your mark on the European food system.
•27 vacation days to rest and recharge.
•An extra day off each year to volunteer and do something good.
•Support for your mental health with online guidance from accredited psychologists through OpenUp.
•A great pension for later through BPFL.
•Every month, food for thought, with workshops and talks through Crisp University.
•Regular tastings or workshops at the office or at one of our suppliers, to see how our tastiest products are made — and, of course, taste them too.
•An extensive, catered lunch at the office every day.
•Enthusiastic, smart colleagues and time to get to know each other through sports, events and tastings.
•A generous discount on your Crisp groceries, because you naturally want to eat well at home too.

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