About Smallpdf
Smallpdf provides digital document solutions that help individuals and businesses compress, convert, translate, merge, edit, and e-sign documents. Its platform makes document workflows simple, secure, and accessible to users across 195+ countries.
Responsibilities
•Own individual tools end to end, from upload and processing to output quality and download
•Work with SEO, SEM, growth, and marketing teams on how users discover the tools and remember Smallpdf
•Develop AI search and LLMs as acquisition channels, from first users to tracked traffic
•Ship AI features when they benefit users, with clear pre-launch processes for accuracy, cost, and quality
•Design, monitor, and analyze experiments across millions of sessions; ship, iterate, or stop based on results
•Conduct in-depth analysis and user research, representing the user in product decisions
•Set the strategy and roadmap based on user feedback, data, and business goals, with a commercial case, cost, and outcome metrics for each investment
•Align engineering, design, SEO, growth, marketing, and product teams on what ships and why
•Lead through influence by making clear recommendations, resolving ownership with peer teams, and presenting plans and results to leadership and the company
•Help the team own product decisions, exchange honest feedback, coach others, and step outside the PM role when it can make an impact
Requirements
•6+ years of product management experience
•Hands-on A/B testing experience on a product with real traffic
•Use AI in daily work, including workflows, analysis, prototyping, and research; understand its limitations and verify its output
•Experience defining needs and quality for an AI feature, or a clear approach to doing so
•Comfortable discussing trade-offs, speed, errors, and estimates with engineers
•Make quick decisions based on real data and work effectively with ambiguity
•Independently analyze data and conduct user research, incorporating findings into decisions
•Assess the commercial value of features before building them
•Communicate clearly and align people without formal authority
•Excellent written and spoken English
Nice to have
•Document or file-processing products
•A utility business with a strong free tier
•High-volume consumer tools
•SEO, SEM, or AI search as acquisition channels
Conditions & Benefits
•Hybrid role based in the Zurich office; candidates must already live in the Zurich area or be willing to relocate
•30 vacation days
•Sabbatical leave for employees with over 2 years of service
•16 weeks of parental leave at 100% of salary
•Personal development budget of up to 2,000 CHF per year, plus days off for courses or training
•Internal knowledge sharing and external coaching during working hours
•Pet-friendly offices
•Hack days and team events
