About Fresha
Fresha is the leading AI-powered operating system for the global beauty and wellness industry, giving businesses everything they need to run smarter, grow faster and build stronger client relationships.
Responsibilities
•Develop and execute a clear product strategy and roadmap aligned with business goals and customer needs.
•Identify and prioritise product opportunities across acquisition, engagement, retention, and operational efficiency.
•Conduct market research and competitive analysis to inform product decisions.
•Lead end-to-end product development, from discovery and ideation through to launch and iteration.
•Collaborate closely with cross-functional teams (engineering, design, marketing, operations) to define and deliver product solutions.
•Own and prioritise the product backlog, making informed, data-driven decisions.
•Continuously improve user journeys and experiences to drive engagement and satisfaction.
•Use data and insights to identify opportunities, measure performance, and optimise key metrics.
•Work with stakeholders across the business to ensure alignment between product initiatives and company objectives.
•Communicate product vision, progress, and outcomes clearly to stakeholders.
Requirements
•3+ years of product management experience, ideally within a consumer-focused or digital product environment.
•Proven experience delivering impactful software products and features end-to-end.
•Comfortable working in a fast-paced, evolving environment.
•Strong customer focus with a passion for building intuitive and valuable user experiences.
•Excellent communication and stakeholder management skills, with the ability to influence across teams and levels.
•Strong analytical mindset, with the ability to turn data into actionable insights.
•Creative problem-solving skills and a pragmatic approach to delivery.
•Collaborative team player, willing to get hands-on when needed.
•Self-starter with a proactive and ownership-driven mindset.
Conditions
Fresha is a well-funded and rapidly growing scale-up, offering potential for personal and professional growth, with a fast-track career path for strong performers. Salary is described as competitive and commensurate with experience. The team includes talent from London, Warsaw, and beyond, working on a global platform for the beauty and wellness industry. The company culture emphasises teamwork, creativity, and open communication, with company social events.
