CFC

Product analyst in insurance underwriting

In short

This is a Product Analyst role at CFC, an insurance technology company, working within the Technology team's Underwriting value stream in London. The job involves gathering user needs, mapping workflows, writing user stories, and supporting Agile product delivery alongside Product Leads, engineers, and designers. It requires strong analytical skills, stakeholder management experience, and prior experience in a Product Analyst, Business Analyst, Product, or Operations role, suited for someone early in their product management career.

About the Role
At CFC, technology is at the heart of everything we do. Our bespoke platforms and systems help us deliver innovative insurance solutions and provide a market-leading experience for brokers and clients around the world. We're looking for a Product Analyst to join our Technology team and play a key role within our Underwriting value stream. You'll work closely with Product Leads, engineers, designers and underwriting stakeholders to shape products that have a direct impact on how risks are assessed, submissions are managed, and underwriting decisions are made. This is an excellent opportunity for someone looking to develop a career in product management within a fast-growing, technology-driven business.
Responsibilities
•Understand user needs, business challenges, and opportunities through research and stakeholder engagement.
•Map user journeys and workflows to identify pain points and improvement opportunities.
•Support product strategy, roadmap planning, and prioritisation alongside the Product Lead.
•Translate requirements into clear user stories and acceptance criteria.
•Collaborate with designers, engineers, and testers throughout the product lifecycle.
•Support backlog refinement, sprint planning, and Agile delivery processes.
•Build strong relationships with stakeholders across underwriting, operations, and technology.
•Support testing, launches, and ongoing product improvement through feedback and performance analysis.
•Champion a user-focused approach and contribute to continuous product and team development.
Requirements
•Highly analytical and enjoys solving problems.
•Takes the time to understand user needs, asks the right questions, and turns complex challenges into practical solutions.
•Strong communicator who can build relationships across business and technology teams, balancing user experience with commercial outcomes.
•Comfortable working in a fast-paced environment; organised, collaborative, and eager to learn.
•Experience in a Product Analyst, Business Analyst, Product, Operations, or similar role.
•Strong analytical and problem-solving skills.
•Experience gathering and documenting requirements, user stories, or process improvements.
•Excellent stakeholder management and communication skills.
•A user-focused mindset and passion for building great products.
•An interest in Agile ways of working and product development.
•A proactive approach to learning and developing a career in product management.
Conditions
No conditions stated in the posting.

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