Описание
Nationale-Nederlanden helps people care for what matters most to them and develops digital products, including a mobile application and customer service platform.
Задачи
•Design and develop the analytics model for the mobile application and customer service platform
•Analyze user behavior, customer journeys, retention, and conversion
•Create dashboards and reports and monitor key metrics
•Support experiments and A/B tests and evaluate their results
•Collaborate with Product, UX, IT, CRM, Contact Center, and development teams on digital service development
Требования
•At least 5 years of experience in digital product, mobile application, or web service analytics
•Very good knowledge of SQL and analytics tools such as PostHog or Google Analytics 4
•Ability to translate data into specific business recommendations
•Ability to collaborate independently with business and technology stakeholders
•Strong self-organization and open communication skills
Условия
•Flexible hybrid work model
•Private medical care, insurance, and cafeteria benefits
•Comprehensive onboarding program and employee referral program
•Professional development opportunities within the organization and NN Group
•Access to a training platform
•Diversity and inclusion initiatives, sports activities, and a volunteering day
•Additional paid paternity leave
•Discounts on partner products
