About the Role
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year.
A Day in the Life
At Medtronic Neuroscience, we bring innovation, expertise, and purpose together to improve care for people living with neurological, spinal, and chronic pain conditions. Our technologies help restore function, improve quality of life, and support better outcomes for patients around the world.
We're working onsite 4 days a week to drive performance, foster an environment of belonging, and collaborate to inspire as we engineer the extraordinary.
Medtronic Neuromodulation is advancing care for patients living with chronic pain, movement disorders, and other neurological conditions. Through innovative stimulation and targeted drug delivery technologies, we help restore function, relieve symptoms, and improve quality of life.
Medtronic Pelvic Health is transforming care for people living with bladder and bowel control conditions. Through personalized, minimally invasive neuromodulation therapies backed by clinical evidence, we help patients regain control, restore confidence, and live with greater freedom and quality of life.
As a Principal Quality Engineer, you will lead Post Market Quality activities for Neuromodulation and Pelvic Health Service Depot operations, driving investigations, quality improvements, and compliance-focused decision making. This position serves as a key quality partner, supporting investigations, corrective and preventive actions, risk assessment, and quality system processes that help maintain the safety, reliability, and effectiveness of therapies used by patients worldwide.
This role supports the Neuromodulation and Pelvic Health Operating Units within Medtronic's Post Market Quality organization. The team is responsible for monitoring product performance, evaluating post-market quality data, driving product and process improvements, and ensuring compliance across Service Depot operations.
Primary Responsibilities
•Serve as the primary Post Market Quality representative supporting Neuromodulation and Pelvic Health products within Service Depot operations, providing quality leadership and compliance oversight.
•Lead complex investigations involving product quality issues, customer complaints, and returned product evaluations to identify root causes and drive effective resolution.
•Evaluate post-market data, quality signals, and emerging risks to support strategic decision-making and ensure product performance expectations are met.
•Lead the development and presentation of Product Performance Reviews, using trend analysis and quality metrics to communicate performance, risks, and improvement opportunities.
•Own complex Corrective and Preventive Actions (CAPAs) and drive implementation of corrective actions that improve product quality, compliance, and operational effectiveness.
•Identify and lead strategic quality improvement initiatives that enhance processes, reduce risk, and improve efficiency across Service Depot and repair operations.
•Serve as a quality process owner and collaborate with cross-functional partners to ensure compliance with quality system requirements and continuous process improvement.
Required Qualifications
•Bachelor's degree and 7+ years of relevant experience in Quality Engineering, Manufacturing Engineering, Post Market Quality, Medical Device Quality, or a related quality-focused discipline; or Advanced degree with 5+ years of relevant experience.
•Experience leading investigations involving product quality issues, customer complaints, nonconformances, or returned product evaluations.
•Experience with Corrective and Preventive Action (CAPA) processes and quality system requirements.
•Knowledge of quality risk assessment methodologies and regulated quality system processes.
•Experience working in a regulated industry environment.
Preferred Qualifications
•Experience supporting Post Market Quality activities within the medical device industry.
•Knowledge of Food and Drug Administration (FDA) Quality System Regulation and ISO 13485 requirements.
•Experience supporting service operations, service depot functions, manufacturing operations, or repair environments.
•Experience with Neuromodulation and/or Pelvic Health products and therapies.
•Demonstrated experience influencing cross-functional teams and mentoring engineers or other technical professionals.
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
U.S. Work Authorization & Sponsorship
U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package.
Salary ranges for U.S (excl. PR) locations (USD): $120,800.00 - $181,200.00
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location.
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
