Careers that change lives start here
Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year.
A Day in the Life
We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.
In this exciting role as a Principal Field Clinical Specialist, you will provide day-to-day field clinical study support, technical and education support, and site management, coordination and training for the Mitral and Tricuspid Therapies clinical programs. This role will promote clinical programs through education of current and new investigators, new technologies and case support to achieve safe patient outcomes and company objectives. The M&T Structural Heart Business is one of the fastest growing businesses in the medical device industry and expanding rapidly to serve patients globally.
The Structural Heart and Aortic integrated operating unit offers minimally invasive approaches to restore proper structure and function of the heart and the aorta. We focus on the transcatheter replacement or repair of the four heart valves—aortic, pulmonic, mitral, tricuspid—and the placement of stent grafts to treat aneurysms and dissections of the body's largest artery, the aorta.
Ability to travel approximately 75% - including International Travel.
Responsibilities may include the following and other duties may be assigned:
•Conducts on-site education and/or consulting.
•Supports field personnel in providing the best possible outcomes and service for Medtronic customers.
•Partners with cross functional teams to develop and execute plans for enrollment.
•Participates in conventions, forums, and meetings to increase product awareness.
•Works closely with Therapy Development Management to provide customer case and education support.
•Identifies and facilitates execution on growth opportunities with the Clinical Support Team.
•Serves as a technical resource to support a specific medical product or solution.
•All other duties as assigned.
Technical Role
•Assist in the clinical study procedure, playing a key role in all aspects of Intrepid TMVR/TTVR device preparation & case support.
•Provide technical support and device and system troubleshooting as needed.
•Provide support regarding device suitability and patient selection.
•Provide comprehensive support including knowledge of imaging modalities (echo/angio/CT).
•Provides feedback from clinical sites on the performance of the product to be incorporated in engineering designs or enhancements, supports research and development in evaluating concepts for new products, and considers potential modifications for existing devices while serving as a technical resource between engineering and the customer.
Customer Support Role
•Develops and maintains customer relationship and enrollment support with assigned sites at all levels through intimate knowledge of center processes and resources.
•Identify, establish and maintain productive working relationships with PI's, Research Coordinators, OR/Cath Lab Staff, Nursing units, key decision makers, administrative staff, etc.
•Point of contact with assigned sites during patient screening and enrollment for clinical investigation, providing the support needed to collect all required screening materials for review by the assigned review committee and/or the sponsor.
•Coordinate communication between internal and external customers to facilitate shipping and return of product according to Medtronic policy.
Education/Training Role
•Will be responsible for assisting in the development and delivery of physician training materials. This includes but is not limited to hands-on training such as procedure simulators and benchtop models, presentation of didactic sessions, case studies and other training-related presentations at investigator and research coordinator meetings and other training events.
•Educate and train customer sites including physicians, hospital personnel and hospital staff on technical matters relating to Medtronic products by conducting and/or coordinating one-on-one training sessions, in-service education programs, seminars and/or outside symposiums. Provide training and resources for the certification and activation for procedures.
•Educate, mentor and train internal Medtronic employees in all functions as required.
Qualifications
Must Have (Minimum Requirements)
To be considered for this role, the minimum requirements must be evident on your resume:
•High school diploma/degree with a minimum of 8 years of clinical support (e.g., field clinical specialist/clinical engineer or relevant hospital experience)
•or Associate degree with a minimum of 6 years of clinical support (e.g., field clinical specialist/clinical engineer or relevant hospital experience)
•or Bachelor's degree required with a minimum of 4 years of clinical support (e.g., field clinical specialist/clinical engineer or relevant hospital experience)
•or Advanced degree with a minimum of 2 years of clinical support (e.g., field clinical specialist/clinical engineer or relevant hospital experience)
Nice to Have (Preferred Qualifications)
•3+ years Structural Heart industry field experience (TAVR, Mitral, Tricuspid, LAAC, etc.)
•Experience with echocardiographic imaging of the mitral and/or tricuspid valve
•Experience using CT segmentation & analysis software (3Mensio or other)
•Experience with trans-septal procedures including TMVR or LAAC or other adjacent therapies
•Clinical Research experience including coordinating multi-center trials and/or significant experience in the structural heart field with established technical expertise and knowledge
•Experience in presenting, writing and teaching clinical and medical information
•Experience with group presentations and hands-on experience with interventional/surgical cardiac procedures
•Clinical Research experience in structural heart or other medical devices
•Experience coordinating multi-center cardiology trials
•Experience in Good Clinical Practice (GCP) and/or regulatory compliance guidelines for clinical trials
•Proficient in MS Office applications: Excel, PowerPoint, Word, MS Project (or similar scheduling software), project management techniques and tools.
Work Environment
•Work environment includes clinical settings such as Operating Rooms and Cath Labs, with potential exposure to infectious disease, radiation, and blood borne pathogens.
•Ability to work in Cath Labs or Operating Rooms with radiation exposure.
•Ability to conduct company business outside of the typical Monday through Friday, 8:00am to 5:00pm, work-schedule.
•Able to lift 20 pounds.
•Extended periods of time doing computer-based work.
•Hearing, sight and speaking ability.
•Ability to use computers and CT reconstruction programming.
•Ability to travel extensively by car and plane.
•Ability to sit and stand for 8 hours/day.
•Wear lead apron for long periods of time (2-3hrs on average).
•Ability to operate a moving vehicle.
•Must be able to wear all required personal protective equipment (PPE).
•Must have a valid driver's license and active vehicle insurance policy; driving record will be reviewed as part of the application.
•Ability to travel with overnight stay up to 75% of the time (geography variability including International travel).
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
U.S. Work Authorization & Sponsorship
U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Benefits & Compensation
Medtronic offers a competitive salary and flexible benefits package.
Salary range for U.S. (excl. PR) locations: $150,000.00 - $175,000.00. The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan.
