Payward

platform product manager for Payward Services

In short

This senior platform product manager role at Kraken's Payward Services owns the roadmap for B2B2C platform products such as KYC/KYB, lending, and unified APIs in a regulated fintech environment. The company builds enterprise infrastructure for trading, payments, custody, compliance, and settlement serving fintechs, banks, and brokerages. It demands strong B2B/B2B2C product management experience, platform or API ownership, comfort with regulation, and the ability to drive cross-functional builds across Engineering, Legal, Compliance, and Finance without formal authority. The role is fully remote and full-time.

About
Payward Services is an enterprise infrastructure platform that enables companies to integrate trading, payments, funding, and digital asset services through a unified system. It provides liquidity, custody, compliance, risk management, and settlement capabilities to fintechs, banks, brokerages, and payment providers.
Responsibilities
•Own the product roadmap and build-out for B2B2C platform products, including KYC/KYB, lending, and unified APIs
•Define requirements, partner with Engineering on execution, and drive products from concept through launch and iteration
•Investigate product flows, identify issues and scaling needs, and determine what is required to bring products to market in a regulated environment
•Drive cross-functional execution with Engineering, Legal, Compliance, and Finance to turn roadmap priorities into shipped products
•Partner with Legal and Compliance to incorporate regulatory requirements into product design and development
•Support operational functions tied to US regulated entities as needed to keep product work moving
Requirements
•Strong product management experience, including roadmap ownership and shipping B2B or B2B2C products
•Experience building or managing platform products, such as shared infrastructure, APIs, or internal client or partner models, in a B2B or B2B2C context
•Comfortable working through technical details with Engineering
•Experience building products in a regulated environment, at a financial institution, fintech, or similar, with a solid understanding of how regulation shapes product decisions
•Track record of driving complex cross-functional builds without formal authority
•Excellent communication skills across regulators, boards, engineers, and commercial partners
•Working understanding of financial services, regulation, compliance, and money movement
Nice to have
•Experience at a KYC/KYB service provider
•Crypto or digital assets experience, including crypto-native treasury and custody operations
•Experience as a founder or early product hire at a fintech or crypto startup
•Experience implementing KYC in-house or setting up a KYC solution for external parties
Conditions
•Applications are accepted on an ongoing basis unless a specific application deadline is stated
•Candidates may redact age, date of birth, or education attendance or graduation dates from their resumes
•Qualified applicants with criminal histories are considered in accordance with the San Francisco Fair Chance Ordinance
•Job-related skills or work-style assessments may be part of the hiring process; results are considered alongside experience and interviews and are not the sole basis for an employment decision
•Equal opportunity employer; discrimination and harassment are not tolerated

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