Role Overview
The Medical Information Communication Specialist, under the leadership and guidance of the Regional Manager of Medical Information Communication, is responsible for academic promotion of products and professional support for customers within the assigned region, such as visiting customers to convey/communicate/feedback drug information, organizing product academic promotion activities, etc., in order to achieve work goals (including but not limited to comprehensive evaluation goals on professional skills, behavior, compliance and performance).
Main Duties and Tasks
1.Provide timely and accurate professional support to customers under company policies and procedures, and build partnership relationships.
2.Make full use of resources to conduct effective customer visits under company policies and procedures, achieving work goals.
3.Plan and organize various academic conferences or activities under company policies and procedures.
4.Collect market and customer feedback through the company's management systems and other compliant channels and methods, analyze it, and provide feedback and suggestions.
5.Maintain effective communication with superior managers, colleagues, and business partners in other departments, discovering and promoting various cooperation opportunities.
6.Under the guidance of the superior manager, seize various learning opportunities to continuously improve professional knowledge and ability.
7.Implement various new initiatives promoted by the company, and explore opportunities for innovation and optimization under company policies and procedures.
8.Complete other tasks assigned by the superior manager.
Requirements
Education:
•Bachelor's degree or above in medicine, pharmacy, or related fields, as required by the "Pharmaceutical Representative Administration Measures" (including its revisions from time to time).
Skills:
•Proficient in MS Office, good English.
•Strong communication skills and team collaboration awareness.
•Strong willingness and ability to learn.
•Good at self-motivation, self-challenge, and stress management.
Experience:
•Relevant work experience in the pharmaceutical industry preferred.
Integrity:
•Able to strictly manage one's own behavior, ensuring that daily work fully complies with company policies, industry guidelines, and relevant laws, including but not limited to FCPA and relevant laws within mainland China. Strictly adhere to integrity, maintain honesty and transparency, with no violations of laws in past work.
Core Competencies
Professional Compliance:
Adhere to professional promotion — master and correctly apply knowledge of products, treatments, and disease areas, presenting a professional image to customers. Strictly adhere to compliance — strictly comply with compliance requirements in work, promptly clarify issues and report behavior with compliance risks.
Business Judgment:
Grasp market dynamics — keep abreast of market dynamics at all times and be able to keenly identify academic promotion opportunities.
Effectively use information — legally and compliantly collect and apply information, analyze with evidence and reason, and uncover academic promotion opportunities.
Customer Engagement:
Provide professional support — actively interact with external customers, including doctors, experts, and other partners, quickly respond to customers' academic needs, and provide professional support accurately and timely.
Proactively promote cooperation — proactively communicate with internal customers, seek opportunities to promote mutual understanding, and build cooperative relationships.
Independent Execution:
Efficient and accurate execution — execute all tasks promptly and accurately without discount.
Proactively take on tasks — treat work seriously and responsibly, see things through to completion, proactively take responsibility when encountering problems, and persist in achieving goals when encountering difficulties.
