Your role & work environment
In this role, you will be responsible for developing and advising a portfolio of wealthy clients and guiding them towards their financial goals.
You offer your clients solutions for managing their wealth, protecting their family, financing projects and building their pension (Personal Banking Personal Approach).
Everything revolves around your commercial mindset and proactively responding to client needs through the various distribution channels (mobile banking/video banking/face to face...).
You work closely with colleagues from your office and other product lines, by identifying opportunities, and in this way contribute to the financial growth of your office.
Your main responsibilities are:
Growth of assets portfolio
•Through your knowledge and expertise you acquire new clients and ensure the growth of your client portfolio
•You propose ING investment solutions according to the client's needs
•You build a relationship of trust in the context of asset acquisition
Orange Code
•You take it on and make it happen
•You help others to be successful
•You always stay one step ahead
Trusted advisor and ING Ambassador for Personal Banking clients
•You contact and advise clients on a regular basis
•You guide clients through the digital distribution channels
•You gather relevant information to make a correct analysis and offer the right solutions
•You discover new opportunities and act on them
•You act as the reference person for all wealthy clients within your portfolio
Participates in public relations activities for clients
•You take part in zonal and regional events
•You create a local network around you
Active use of tooling
•You use the ING tools before, during and after every interaction with clients and prospects according to ING guidelines
What we are looking for
A colleague with the talent to take things on and make them happen, who is enthusiastic about helping others succeed and who has the gift of always being one step ahead. You strive to bring fresh ideas and embrace challenges in a fast-changing and complex environment.
You are someone who always collaborates, listens and invests in others in order to achieve shared goals.
As a Personal Banker, you are someone who:
•Is strongly customer-oriented and gets a kick from achieving goals and deadlines
•Is proactive, entrepreneurial and driven
•Gets satisfaction from closing Investments deals
•Precisely follows the rules, respecting MIFID legislation and compliance and risk management legislation
•Is a real team player
•Has a clearly demonstrable interest in the financial world, with a preference for investments
What we offer
A clear purpose, a unique offering and a range of flexible compensation and other benefits such as:
•Personal growth & challenging work with endless opportunities to realize your ambitions
•An informal, dynamic environment with innovative colleagues who support your efforts
•A progressive and flexible way of working where new ideas are valued
Furthermore, within the Personal Banking tribe you can count on a range of opportunities to invest in your personal and professional growth, with:
•Full training to become a Personal Banker, with certificate
•Extensive training offer for continuous education
