About Wavenet
Wavenet is a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers' businesses – no matter what the future holds. Since 2000, we've been keeping businesses connected. At Wavenet, we don't just provide solutions for today but for tomorrow, too. We're always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we're striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant.
Responsibilities
The role of a HR People Partner ER and Change is key to the success of our growth plans as this will be supporting and implementing the People strategy. The role will require travel across our locations to build strong relationships with line managers and colleagues. We are seeking a highly capable HR professional with the ambition and drive to succeed in a high growth business environment.
•Lead people projects, initiatives and activity that contributes to the overall company performance including ER casework
•Drive colleague development and ensure the business is continuously improving People through effective people management and ensure that legislation is adhered to
•Monitor and influence fairness and consistency in all activities connected with the management of all colleagues
•As Wavenet continues to acquire companies, support the TUPE Transfer process for new colleagues, helping them integrate into Wavenet teams
•Be a trusted partner to the business, providing coaching and feedback to managers and colleagues
•Develop, organise and facilitate Human Resources best practices and programmes to meet the strategic business needs
•Support managers on all aspects of the employment life cycle including investigations, disciplinaries, grievances, TUPE and employment tribunals to minimise business risk, and manage ER caseload
•Educate management on policies and good practices across all aspects of the people agenda, guiding and influencing managers to ensure fairness and consistency in decision making
•Provide guidance to resolve employee issues by evaluating and offering possible courses of action and direction for resolution
•Assist in improving culture and morale and increasing performance through implementation and management of company recognition programmes and initiatives
•Analyse data and draw conclusions, making recommendations to increase colleague engagement to aid the people strategy
•Monitor and review compensation and benefits guidelines and exceptions
•Lead on broader change projects that impact the people agenda
•Work closely with internal colleagues to build meaningful relationships to aid the HR team
The role holder needs to be different things to different people, and key to success is building strong internal relationships across the Group. If you want to further your career in HR and get an all-round generalist experience from a vibrant and fast-paced organisation, this might be the role for you.
Requirements
•CIPD qualified to level 5 or 7 standard, with multiple years' experience working in a HR Business Partner or ER Advisor role
•Demonstrable experience of managing ER case work
•Significant experience as a HR Business Partner or ER Advisor in an office environment with a high level of attention to detail
•Experience of providing excellent customer service
•A team player with the ability to work with people of all working styles, backgrounds, and experience
•Excellent influencing and interpersonal skills with the ability to communicate at all levels
•Proficiency with the Microsoft Office Suite (Outlook, PowerPoint, Word, Excel)
•Ability to prioritise and handle multiple assignments at any given time
•Ability to complete complex tasks and projects quickly, reacting with appropriate urgency to situations requiring a quick turnaround
•High levels of integrity and discretion, as the role will involve lots of confidential information
•Must be flexible and able to commit the time required to get the job done in line with business needs
•Highly organised with excellent time management skills and attention to detail
•Able to take a flexible and adaptable approach to meet the needs of the organisation, which may require regularly working at one of the Company's other locations
•A customer focus and a strong 'can do' attitude
•Eagerness to learn and develop and willing to go the extra mile
•Reliable and approachable
Benefits
At Wavenet, we offer more than just a job – we provide an exceptional environment and a wide range of benefits to support your success from day one.
•Annual Leave: Begin with 25 days of leave, increasing by one day per year up to 28 days
•Office-Based Working: A collaborative approach with team support, requiring you to work in one of the offices, emphasising in-person teamwork and engagement
•Health & Wellbeing: Private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance programme, all supported by an internal Wellbeing Team
