About the Role
Ready to take the next step in your career? Whether you're starting out or already have some payroll experience, this role offers the opportunity to develop your skills while supporting payroll delivery and providing excellent customer service.
You will support the team responsible for carrying out payroll activities and/or data management/customer services activities, ensuring that output is accurate and on time.
Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.
Key Responsibilities
•Independently process payroll end-to-end and/or perform Data Management and Customer Service activities in line with agreed calendars, SLAs, KPIs, and quality standards.
•Support statutory and year-end reporting activities, ensuring compliance with local legislation and client requirements.
•Respond to client queries, tickets, and calls within agreed service levels, providing accurate and professional support.
•Maintain strong knowledge of payroll processes, systems, and country-specific regulations.
•Support testing, system maintenance activities, and resolution of payroll or system issues.
•Liaise with third parties and internal stakeholders to ensure timely and accurate service delivery.
•Complete controls, documentation, and process updates accurately and on time.
•Contribute to root cause analysis, continuous improvement initiatives, and knowledge-sharing activities.
•Escalate service risks, issues, or scope deviations to the Service Manager when required.
•Handle sensitive and confidential information appropriately and comply with security and company policies.
•Participate in team meetings, projects, and other assigned activities to support service delivery and business objectives.
We are looking for you that have
•French at min. B2 level plus a working knowledge of English
•2-3 years relevant experience administering Payroll or Health & Welfare/Benefits in an HR consulting, HR Outsourcing or Corporate environment.
•Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint
•Flexibility to support a global and fast paced environment
•Excellent written and verbal skills, and pay attention to detail
•Self-motivated and a willingness to learn
•Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures
•BA/BS in a business-related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education & experience
It will be a plus if you have
•Experience working with HR and payroll data
•HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred
Benefits
At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.
Authorization to work in the Employing Country
To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.
