Iron Mountain

Operations Manager, Crozier

In short

This role manages daily operations, facility safety, financial performance, staffing, and client relations for Crozier Fine Arts' Texas facility, a fine art storage and logistics company affiliated with Iron Mountain. It requires 5+ years of management experience or a Bachelor's degree in Fine Arts with relevant experience, plus knowledge of art logistics and handling standards. The role demands financial oversight (budgeting, P&L review), staff management, and customer relationship development. Pay starts at $93,400/year plus 15% bonus eligibility.

# Operations Manager, Crozier
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Crozier Fine Arts is seeking a motivated Operations Manager to join our Operations Team in Arlington, TX. In this role, you will be responsible for all storage accounts, client services, operations, and administration within the DFW area market, working directly with operations teams to oversee the entire facility, ensuring the safety and integrity of Crozier's offerings.
What You'll Do (Responsibilities)
In this role, you will:
•Operations & Facility Management: Assume daily operational control of the facility, managing the workload and staffing, and coordinating logistics, art handling activities, and third party vendors.
•Financial Oversight: Manage the facilities financial performance, ensuring appropriate allocation of resources. This includes meeting monthly financial targets, reviewing P&L statements, and preparing/monitoring the annual operating budget by checking costs, overhead, and facility-related financial charges.
•Safety & Maintenance: Be responsible for the maintenance, safety/security, general upkeep, and professional appearance for the facility.
•Staff & Administrative Management: Approve staff payroll and ensure all labor hours are accurately tracked. Continuously review areas of responsibility to increase productivity and improve efficiency.
•Customer Relations & Business Development: Manage customer relations, ranging from general interactions, providing tours, and address client issues/concerns and developing new business opportunities.
What You'll Bring (Skills & Qualifications)
The ideal candidate will have:
•5+ years proven management experience and/or Bachelor's Degree in Fine Arts or related field with relevant management experience
•Experience managing all aspects of a facility (i.e. work schedules, allocating resources, budgeting, etc) is preferred
•Industry standard of art logistics, including current packing, handling, storage, and transportation methods, materials, and equipment best practices
•Proven ability to work autonomously, communicate clearly, effectively, and professionally in writing and verbally. Must be organized, detail-oriented, and able to maintain discretion.
•Able to use or learn technological systems such as AIMS, Excel, Google Suite, and other Microsoft Office programs.
What We Offer (Benefits)
In this role, Crozier Fine Arts offers global connectivity to learn from teammates who share your passion for art.
•Pay: Starting at $93,400/an + 15% Bonus Eligibility (**Negotiations Depending on Experience)
•Location: Crozier Fine Arts, Texas Facility - 626 106th St., Arlington, TX 76011
•Competitive compensation and benefits aligned with the experience.
•Flexible PTO Days, Wellness Time off & 7 Paid Holidays + 3 Floating Holidays
•Comprehensive health, wellness, and retirement plans.
•Opportunities for continuous learning and professional growth.
About Us
Crozier is part of Iron Mountain Incorporated (NYSE: IRM), the global leader in innovative storage and information management services, protecting billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts. The infrastructure of Iron Mountain uniquely positions Crozier to handle diverse and non-traditional collections. Ultra High-resolution 3D scanning, digitization, and archival solutions are some of the specific services provided through Crozier's affiliation with Iron Mountain.

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