About the Role
Iron Mountain is seeking a skilled Operations Team Lead to join our Warehouse & Logistics team. This critical role involves managing the daily operations of the Logistics Center in a cost-effective way, ensuring both internal and external customer needs are met. The ideal candidate will be a leader who fosters a productive and efficient environment, directly contributing to our ability to satisfy customer demands.
What You'll Do (Responsibilities)
In this role, you will:
•Lead daily operational flow by overseeing incoming and outgoing shipments, meticulously organizing merchandise, and maintaining accurate warehouse inventory.
•Collaborate with team members and the Operations Supervisor to foster positive employee relations, provide comprehensive training, and escalate employee issues as necessary to maintain open communication.
•Ensure productivity, quality, and compliance by providing mentorship, monitoring team performance against Key Performance Indicators (KPIs), and preparing detailed operational reports to inform decision-making.
What You'll Bring (Skills & Qualifications)
The ideal candidate will have:
•Minimum of 2 to 3 years of proven leadership experience within a warehouse or logistics environment, specifically in fulfillment or e-commerce operations.
•Strong knowledge of Warehouse Management Systems (WMS) and skills in monitoring daily production goals and dynamically adjusting strategies to meet KPIs.
•Forklift certificate is a plus.
•Physical requirements to lift at least 40 lbs, with frequent walking, carrying, reaching, standing, and stooping as required for the role.
What We Offer (Benefits)
•Competitive Pay Rate depending on the experience: starting at $27/hour
•Competitive Compensation and Benefits aligned with your experience.
•Full Health and Dental Benefits starting on the first day of employment.
•Paid Time Off: Two Weeks Paid Vacation, Seven Paid Holidays, plus Sick Pay.
•Financial Wellness: 401(k) with Company Match and an Employee Stock Purchase Program.
•Professional Growth: Opportunities for continuous learning and professional growth, including Tuition Reimbursement.
