Altegio

onboarding specialist for SaaS booking platform

In short

This role involves training and onboarding clients on Altegio's SaaS booking platform, including configuring modules, formatting data in Excel, and implementing basic HTML script injections for client systems. The company is an international SaaS platform for service businesses, operating in 81 countries. It requires fluent Russian and English (B2+), strong Excel skills (VLOOKUP, formulas, pivot tables), HTML/CSS knowledge, and strong client communication skills. The position is full-time, onsite in Yerevan, at a middle seniority level.

About Altegio
Altegio is an international SaaS company whose platform helps service businesses accept online bookings, automate operations, and grow revenue. Entrepreneurs in 81 countries use its product.
Responsibilities
•Conduct training sessions and consultations on the Altegio platform by phone, Google Meet, or Zoom
•Present and configure Altegio modules during training sessions and consultations
•Format data in Excel or Google Sheets for uploading into Altegio
•Configure modules in Altegio and collect data from clients
•Implement simple HTML script injections into clients' systems
Requirements
•Fluent Russian and English proficiency at B2 level or higher
•Strong verbal and written communication skills
•High computer literacy and ability to quickly learn a complex IT product
•Experience with Excel, including VLOOKUP, formulas, and pivot tables, HTML, and CSS
•Strong sense of responsibility and proactiveness; willingness to communicate with clients frequently and assist them
•Ability to work with large volumes of data and strong attention to detail
Nice to have
•SQL knowledge
•Experience building and configuring AI solutions
Conditions
•Official employment in Armenia
•Competitive compensation and opportunities for professional growth
•Modern office in central Yerevan
•5/2 work schedule, with the option to arrange alternative days off; working hours are 09:00–18:00 or 10:00–19:00
•International team and global product; work across 5 countries and with customers in 81 countries
•Birthday day off and flexible public holiday policy
•Financial support on the birth of a child

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