About the Role
The Project Manager at HSO is accountable for the successful delivery of a defined project or major workstream within a broader transformation program. This role owns delivery outcomes within clear boundaries: scope, schedule, quality, readiness, and customer adoption for their project.
Responsibilities
•Own day-to-day delivery of assigned projects or complex program workstreams, ensuring scope, plan, dependencies, and customer readiness remain aligned
•Participate in pre-sales and mobilization by shaping delivery plans, budgets, governance models, and risk assumptions that are executable in practice
•Contribute to and co-author Statements of Work (SOW), with specific accountability for assumptions, risks, delivery economics, team structures, phase entry/exit criteria, and change control
•Build and maintain integrated delivery plans that align architecture, build, testing, integrations, and customer activities
•Coordinate cross-functional delivery across architects, developers, functional consultants, testers, integration teams, and customer SMEs
•Monitor requirements gathering and setting acceptance criteria, ensure backlog items are sized, prioritized, and ready for build
•Drive testing readiness, including test planning, data availability, environment coordination, defect management, and go-live preparation
•Maintain strong RAID discipline, proactively identifying risks, issues, dependencies, and downstream impacts
•Identify scope gaps early and initiate structured change-control discussions when required
•Run governance forums that drive real decisions, including steering committees, risk reviews, and change control boards
•Communicate clear, factual status and risk updates to customers, senior project managers, and program leadership
•Partner with customers to strengthen their ability to participate effectively in requirements, testing, data readiness, and decision-making
•Contribute to continuous improvement of HSO's Standard Working Practices (SWP) and delivery quality culture
•Depending on seniority and complexity of an assigned project, you will work under the guidance and direction of a Senior Project Manager or Program Manager
Requirements
•5+ years experience delivering ERP Microsoft Dynamics. Data, or digital transformation projects is preferable within ERP implementations
•Must exposure to Dynamics 365 ERP experience or comparable enterprise platforms
•Experience in complex, multi-team or multi-stakeholder environments and international consultancy experience
•Strong grounding in planning, backlog management, requirements clarification, testing preparation, and RAID (Risks, Actions, Issues, and Decisions)
•Experience working within structured delivery frameworks and governance models
•Ability to see and manage task-level delays and manage their downstream impacts
•Ability to simplify complexity and drive clarity in pressured environments
•Experience using DevOps or similar delivery management tools
•Hands-on, structured, and proactive approach to execution and problem solving
•Confidence to escalate issues factually and early
•Influence without authority; create clarity and accountability through facts, options, and trade-offs
•Structured approach to risk management, ambiguity, and scenario-based decision-making
•Awareness of delivery economics and commercial impact
•Ability to balance scope, quality, time, and cost without false certainty
•International travel required depending on program needs. Minimum 35% travelling
What We Offer
•Plenty of career opportunities with a leading provider of innovative enterprise business solutions and a distinct Microsoft Global Solution Integrator
•Clear, capability-based progression for delivery professionals: Project Coordinator / PMO → Project Manager → Senior Project Manager → Program Manager
•A collaborative and professional environment where success is built on teamwork, with colleagues ready to help each other
•Opportunity to engage in international projects, providing exposure to diverse cultures, markets, and perspectives
•Broaden your global network, enhance your cross-cultural communication skills, and gain experience in international collaboration
•Freedom and flexibility to organize your workdays and shape your own career
