IQVIA

Medical Sales Representative (Surgical Instruments & Consumables)

In short

This role involves selling surgical instruments and consumables to hospitals, theatre managers, and surgeons, plus providing on-site technical support during procedures and managing instrument inventory and billing. Posted via IQVIA on behalf of a client company supplying medical devices to private and public healthcare facilities in Johannesburg or Durban, South Africa. It demands hospital sales experience, knowledge of NAPPI codes and hospital billing, comfort working in operating theatres, and willingness to do after-hours/emergency standby support. A valid driver's licence and own vehicle are required, along with residence in or relocation to Johannesburg or Durban.

# Medical Sales Representative (Surgical Instruments & Consumables)
Location: Johannesburg, Gauteng (1 Position) & Durban, KwaZulu-Natal (1 Position)
Employment Type: Permanent, Full-Time
Reporting To: Sales Manager
Company: IQVIA Client Company
About the Opportunity
Our client company is a leading supplier of specialised medical devices, surgical instruments, and consumables to both private and public healthcare facilities. The organisation supports surgeons and theatre teams through the supply, management, and technical support of surgical products used in specialist procedures.
We are seeking experienced and driven Medical Sales Representatives to join the team in Johannesburg and Durban. This role combines sales, relationship management, clinical support, and operational coordination within hospital and theatre environments.
Key Responsibilities
•Promote and sell surgical instruments and consumables to hospitals, theatre managers, procurement teams, and specialist surgeons.
•Build and maintain strong relationships with existing customers while identifying new business opportunities.
•Provide product and technical support during surgical procedures within theatre environments.
•Coordinate the delivery, collection, and management of instrument sets and consumable stock.
•Maintain accurate inventory records and stock management processes.
•Ensure accurate case billing by capturing product usage, applying appropriate NAPPI codes, and completing required documentation.
•Liaise with hospital procurement and billing departments regarding purchase orders, claims, and queries.
•Participate in after-hours and emergency surgical support on a standby basis.
•Prepare and submit regular activity, sales, and business development reports.
Essential Requirements
Required Skills & Experience
•Grade 12 / Matric qualification.
•Previous experience within a medical, healthcare, clinical, or hospital environment.
•Proven sales experience within hospitals, ideally involving medical devices, surgical instruments, or consumables.
•Strong commercial awareness and business development capabilities.
•Working knowledge of hospital billing processes and NAPPI codes.
•Experience managing surgical instrument and consumable inventory.
•Comfortable working within operating theatre environments.
•Ability and willingness to participate in after-hours and emergency support.
•Valid South African driver's licence and access to a reliable vehicle.
•Must reside in or be willing to relocate to Johannesburg or Durban.
Preferred Qualifications
•Nursing qualification or theatre-related clinical experience.
•Established relationships with surgeons, theatre managers, or hospital procurement teams.
•Experience working with private hospital groups and healthcare networks.
•Knowledge of cranial, spinal, maxillofacial, or other specialised surgical procedures.
•Proficiency in Microsoft Office and CRM systems.
Personal Attributes
•Self-motivated and results-driven.
•Strong interpersonal and relationship-building skills.
•Professional and composed under pressure.
•Highly organised with strong attention to detail.
•Reliable, responsive, and adaptable in a fast-paced healthcare environment.
•Able to work independently while managing multiple priorities.
What You'll Need to Succeed
The successful candidate will have a passion for healthcare sales, a strong understanding of hospital operations, and the ability to provide exceptional support to healthcare professionals in critical clinical settings.
Please note: Only candidates who meet the essential requirements will be contacted regarding the next steps in the recruitment process.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.

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