Description
This role offers the opportunity to play a key part in supporting business decision-making through accurate data analysis, reporting, and system administration. Working closely with business analysts and stakeholders across the organisation, you will help gather reporting requirements, maintain data quality, and produce insights that drive operational improvements. You will also lead Salesforce data administration and support the development of documentation and training materials. This is an excellent opportunity for someone with strong analytical skills who enjoys turning data into clear, actionable insights.
Responsibilities
•Work with business analysts and stakeholders to gather, understand, and document data and reporting requirements
•Analyse business data and systems to support operational and business reporting needs
•Provide day-to-day analytical and system support to users, including monitoring data quality and responding to queries
•Produce standard and ad-hoc reports, dashboards, and analyses to support business decision-making
•Support the interpretation and presentation of data insights, ensuring outputs are accurate, clear, and relevant to stakeholders
•Lead the creation and maintenance of data documentation, training materials, and user guidance
•Lead Salesforce data administration activities, including roles, profiles, and sharing rules
•Import, validate, and maintain sales and customer data, carry out routine database maintenance and data quality checks, and extract and combine data from internal and external sources
Requirements
•Good communication skills, with the ability to work effectively with stakeholders at different levels of the organisation
•Strong analytical and problem-solving skills, with the ability to interpret data and identify trends and issues
•A practical, solutions-focused approach, with the ability to manage multiple tasks and changing priorities
•Experience working with data to produce reports, insights, or analysis for business use
•An understanding of basic process improvement and continuous improvement concepts
•Strong attention to detail, with the ability to work accurately and meet deadlines
•Good planning and organisational skills
•Advanced MS Office skills, particularly Excel for data analysis and reporting
Conditions / Benefits
Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks...
