Business Unit
Tencent's Cloud & Smart Industries Group (CSIG) is responsible for promoting the company's cloud and industry Internet strategy. CSIG explores the interactions between users and industries to create innovative solutions for smart industries via technological advancements such as cloud, AI, and network security. While driving the digitalization of retail, medical, education, transportation and other industries, CSIG helps companies serve users in smarter ways, building a new ecosystem of intelligent industries that connect users and businesses.
What the Role Entails
Tencent Cloud is expanding its international media services business, helping OTT, social, gaming, education, and enterprise customers build and scale audio and video experiences on global cloud infrastructure. As a new-graduate Media Services Solution Architect based in Tokyo, you will join the regional architecture team supporting the Japan market — owning pre-sales technical consultation and PoC verification for customers, shaping industry solutions, and acting as the technical voice of Tencent Cloud Media Services with customers, partners, and the product organization.
•Work closely with the regional sales team as the technical point of contact for Japanese customers in the audio and video domain, delivering pre-sales technical consultation and hands-on PoC verification.
•Analyze customers' media business technology architectures and identify their needs and success criteria across OTT, social media, gaming, education, and enterprise scenarios, translating them into solution designs.
•Design and deliver industry solutions and case studies for the Japanese and international markets by combining customer business and technical requirements with the capabilities of Tencent Cloud's media products.
•Represent customer and industry requirements to the product development team, ensuring Japan market needs are clearly communicated and reflected in the product roadmap.
•Present Tencent Cloud media capabilities, industry experience, and insights at online and offline product and industry events, and support the channel and marketing teams through partner enablement training, workshops, and Media Demo Day.
Who We Look For
•Bachelor's or master's degree in computer science, information technology, cloud computing, or a related field, graduating by March 2027 (or completed within the past 12 months).
•Professional fluency in Japanese and English, written and spoken, including public speaking and solution document writing; Mandarin Chinese is a plus.
•Solid understanding of audio and video technologies such as live streaming, video on demand, encoding and decoding, and network transmission.
•Strong customer orientation and service mindset, with the ability to engage technical decision-makers and express complex architectures in business terms.
•Ability to collaborate across cultures with regional sales, architecture, product, and channel teams, and willingness to travel within Japan and occasionally across APAC; internship or project experience with a public cloud platform or the media and streaming industry is a plus.
Why Join Us?
Salary
Annual salary: negotiable (with raises/bonuses). Determined favorably based on experience and skills per company policy. Includes a fixed overtime allowance equivalent to 35 hours per month; overtime beyond that is paid separately.
Working Hours & Holidays
Working hours 09:30–18:30, with a 60-minute break. Discretionary labor system may apply depending on position. Full two-day weekend system (Saturdays, Sundays, public holidays). Paid leave: prorated in the first year based on month of joining, up to a maximum of 22 days based on years of service. Year-end and New Year holidays (12/30–1/3). Sick leave (paid): 12 days/year (separate from paid leave).
Benefits
Insurance: health insurance, employment insurance, workers' accident compensation insurance, employee pension insurance, group total welfare term insurance (GTL), business accident comprehensive insurance (GPA), group long-term disability income insurance (GLTD), overseas travel insurance.
Allowances: commuting allowance (full commuter pass reimbursement), communication allowance (up to 10,000 yen/month), self-development allowance (up to 20,000 yen/month), late-night overtime meal allowance (up to 1,200 yen/day), regular health checkup allowance (up to 75,000 yen, once per year).
Support programs and other benefits: free drink corner, gift cards (twice a year for Obon and New Year, 20,000 yen each time), Employee Assistance Program (EAP), congratulatory/condolence money, long-service awards/leave.
Policies described in this job posting (including but not limited to salary, benefits, and working conditions) may be adjusted according to the company's real-time policies.
