About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The world of work is changing, and Salesforce is looking for Trailblazers passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Agentforce is the future of AI, and you are the future of Salesforce.
The Experience
We are seeking a dynamic Sales Development Manager to lead a team of Sales Development Representatives (SDRs)/Business Development Representatives (BDRs). As the leader of this talented and motivated team, you'll guide and inspire them to achieve individual, team, and organisational goals. You will also contribute to our corporate sales strategy by defining and implementing actionable plans to meet Salesforce's objectives.
What You'll Actually Be Doing
Team Leadership & Development:
•Recruit, lead, and coach a high-performing team of SDRs or BDRs
•Foster a collaborative, supportive, and results-oriented culture through mentoring and hands-on coaching
•Drive your team's professional growth by applying best practices to achieve maximum results
Collaboration & Stakeholder Management:
•Partner with sales managers and account executives to align on goals for pipeline generation
•Build and nurture strong relationships with key stakeholders [sales and BDR teams], including marketing and programs team to streamline processes and optimize lead quality
Optimising Performance:
•Regularly track and report team and individual results, including lead quantity, quality, and revenue metrics
•Establish clear performance targets and empower team members to exceed expectations through effective coaching and creative incentives
•Data analysis and reporting
Cross-Functional Collaboration:
•Work closely with Marketing to define campaign follow-up strategies and reporting mechanisms
•Partner with Account Executives to ensure proper lead follow-up and conversion
•Collaborate with Operations to enhance processes and recommend improvements
Culture Building:
•Cultivate a high-energy, fun work environment where team members feel motivated and excited to contribute every day
You're Our Person If...
Sales Experience:
•8-10 years of experience as an individual contributor in B2B software sales, with a strong track record of consistently meeting or exceeding quotas
•Preferably, experience in CRM or enterprise applications sales
Leadership Experience:
•4-5 years of experience managing and coaching sales teams to success
•Proven ability to mentor, inspire, and develop talent
Skills & Competencies:
•Hands-on experience with lead generation, pipeline building, and key sales metrics in a SaaS organization
•Strong forecasting skills — from lead conversion to pipeline build and win rates
•Excellent interpersonal, written, and verbal communication skills
•Ability to thrive in a fast-paced, evolving environment
•Demonstrated ability to establish trusted relationships and influence cross-functional teams
