Mufgub

Legal Operations Analyst

In short

This role supports a large financial group's Americas Legal Department by managing third-party legal vendor relationships, administering Outside Counsel Guidelines, and handling related legal operations such as vendor onboarding, risk assessment, reporting, and subscription/invoice management. It requires experience in vendor management or legal operations, strong organizational and communication skills, and familiarity with vendor-risk or legal platforms such as Archer, Ariba, or Onit. The position works on-site at an MUFG office or client sites four days a week with one remote day.

Position Summary
The Legal Operations Analyst supports the Americas Legal Department (ALD) by managing third-party legal vendor relationships, administering the Outside Counsel Guidelines lifecycle, and supporting the department's day-to-day legal operations. Working closely with Third-Party Management (TPM), subject-matter experts, and the broader Ops team, the role ensures legal vendors are correctly risk-assessed, onboarded, and monitored in compliance with bank policy.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of the recruitment team will provide more details.
Key Responsibilities
Third-Party Vendor Management
•Support Legal third-party vendors management by overseeing relationship third-party vendors, including law firms and other legal vendors.
•Operate Alternative Practice Legal vendors risk management - working closely with Third-Party Management (TPM) and other SMEs, correctly risk-assessing the vendors and maintaining the vendor inventory and signed outside counsel guidelines while collecting and saving all necessary records and documentation.
•Manage the department's external counsel engagement through the Outside Counsel Guidelines execution – monitoring the General Counsel mailbox daily, creating, tailoring, and supporting negotiations, and saving the executed Guidelines to the designed folder.
•Onboard new Legal vendors in accordance with the outside counsel guidelines and the desktop procedure. Add to the company's vendor risk platform and monitor all engagements including ensuring compliance with bank policies and escalate issues as needed.
•Ensure obligatory requirements, negative media screening, business owner identification for high-risk jurisdiction, are completed for current and prospective vendors.
•Ensure prompt and consistent communication between all parties including in legal, TPM and SMEs.
•Manage other vendor-risk related requirements - completing annual performance evaluation for relationship vendors, Review and Challenge process, TPI (Third-Party Intermediary) identification, other audit inquiries.
•Prepare periodic reporting on vendor engagements and utilization status.
•Manage the department's subscription services, which includes management of ALD's subscription roasters, invoice processes, and aggregation of monthly usage reports.
Other Requirements
•Support Onit Mailbox operation and take a back-up role with an e-billing/matter management coordinator, including legal invoice communication with Account Payable and internal & external clients, updating user profiles, submitting access requests, maintaining security groups and vendor profiles.
•Support special project and day-to-day operation as a part of the Ops team.
Qualification & Skills
Required
•Bachelor's degree or equivalent experience in legal operations, business, or a related field.
•Experience in vendor management, third-party risk, legal operations, or a comparable operational role – law firm/legal vendor management experience preferred.
•Strong attention to detail with a job-ownership mentality and the ability to respond quickly to group-mailbox inquiries.
•Highly organized, with the ability to parallel-task, prioritize, and manage time effectively.
•Team player able to work effectively both collaboratively and independently.
•Excellent written and verbal communication skills.
•Advanced experience with MS Office; knowledge of vendor-risk and legal platforms (e.g., Archer, Ariba, Onit) is a plus.
•Demonstrated integrity to manage sensitive and confidential information.
Preferred
•Experience in a financial services or other highly regulated environment.
•Familiarity with outside counsel guidelines, TPRM processes, and enterprise legal management (ELM) systems.
Compensation
The typical base pay range for this role is between $96K - $123K depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonuses and/or incentive compensation. Additionally, the Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays.

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