Johnson & Johnson

Korea Deliver Lead - DePuy Synthes

In short

This role leads Korea's warehouse, distribution, loan kit operations and import/export trade compliance for DePuy Synthes (a Johnson & Johnson MedTech company undergoing a planned separation into a standalone orthopaedics company), based in Seoul with periodic visits to the Gimpo distribution centre. It requires overseeing third-party logistics providers and customs brokers, ensuring compliance with Korean customs requirements, and partnering with Commercial, Quality, Regulatory and Finance teams. Candidates need 8+ years of relevant supply chain, customs or trade compliance experience, strong leadership and stakeholder management skills, and clear communication in both Korean and English.

About DePuy Synthes
DePuy Synthes, part of the Johnson & Johnson Medical Devices Companies, provides one of the most comprehensive orthopedics portfolios in the world. DePuy Synthes solutions, in specialties including joint reconstruction, trauma, craniomaxillofacial, spinal surgery and sports medicine, are designed to advance patient care while delivering clinical and economic value to health care systems worldwide.
Johnson & Johnson announced plans to separate its Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
We are searching for the best talent for Korea Deliver Lead to be in Seoul.
Purpose
•Lead Korea warehouse, distribution, loan kit operations, import/export and trade compliance activities to enable reliable and compliant product flow for the MedTech business.
•Provide end-to-end oversight of third-party logistics providers, customs brokers and related service partners against contracts, service levels, quality requirements and local regulations.
•Ensure import and export activities comply with company trade compliance standards and Korean customs requirements, including classification, valuation, origin, record keeping and audit readiness.
•Partner with Commercial, Quality, Regulatory, Finance, Regional Deliver and other stakeholders to improve service, cost, compliance and operational performance.
•Drive continuous improvement, risk management and cross-functional projects across the Korea supply chain.
You will be responsible for
Warehouse, Distribution and Loan Kit Operations
•Manage warehouse, distribution and loan kit activities, including inbound, outbound, inventory control, physical counts, operational backup and asset utilisation.
•Set service expectations for logistics providers; monitor monthly distribution centre metrics, cost improvement and safety performance, and ensure non-conformance and corrective and preventive actions (CAPA) are completed.
•Ensure operations follow approved procedures and applicable quality, safety, compliance and local regulatory requirements; document and update procedures as needed.
•Lead projects to support emerging business requirements and to drive operations efficiency / CIP.
Import and Trade Compliance
•Manage accurate and timely customs clearance through customs brokers, including declarations, tariff classification, valuation, country of origin and import/export documentation.
•Maintain accurate trade master data and records, manage Free Trade Agreement documentation and origin audits, and identify compliant duty-saving opportunities.
•Review import requirements and duty rates for product launches; manage declaration amendments, post-entry corrections and customs ruling requests when required.
•Monitor regulatory changes, update controls and standard operating procedures, prepare for customs and internal audits, and provide trade compliance guidance or training.
•Resolve import/export issues with suppliers, brokers, authorities and internal teams, and provide required compliance analysis and reporting to regional stakeholders.
•Deal with customs value issues (e.g. confirmation on declared price when there is a discrepancy between X-trade (J&J Import Management System)/SAP and invoice ICP, and communicate with sourcing companies to correct the ICP set-up in their SAP).
•FTA management: analyse FTA applicable items regularly, update C/O to ensure that the C/O is valid, and prepare documents for FTA origin audit.
Stakeholder Management and Leadership
•Coordinate stakeholders to resolve operational risks and issues, maintain business continuity, and deliver network changes, product launches, regional projects and process improvements.
•Establish accountability, coach team members where applicable, and promote an inclusive, ethical and high-performance culture.
•Perform other responsibilities assigned by management that are consistent with the role.
Qualifications / Requirements
•Bachelor's degree or equivalent qualification.
•More than 8 years of relevant experience in supply chain, warehouse and distribution, customs, import/export or trade compliance; medical device, Orthopaedics or loan kit experience is preferred.
•Strong knowledge of warehouse operations, inventory control, third-party logistics governance and international trade compliance, including customs valuation, origin, and tariff classification.
•Experience working with logistics providers, customs brokers and government authorities; customs broker certification is preferred.
•Strong leadership, stakeholder management, collaboration and influencing skills, with an end-to-end and customer-focused mindset.
•Strong business acumen and ability to balance service, cost, compliance and risk.
•Strong analytical, problem-solving, decision-making, project leadership and continuous improvement skills.
•Clear written and verbal communication in Korean and English, with the ability to explain complex requirements simply.
•Proficiency in Microsoft Office; experience with SAP warehouse management, loan kit or import management systems is an advantage.
•Demonstrates integrity, accountability, respect, disciplined execution and commitment to compliance.
•Regular presence at the Seoul office and periodic visits to the Gimpo distribution centre, based on business needs.
•Interaction with regional teams, supplying affiliates, external logistics partners, customs brokers and authorities.
•Additional travel or working arrangements will be discussed where applicable.
Legal Entity
DePuy Synthes
Job Type
Regular
Application Documents
Free-form resume AND cover letter is required (in Korean or English).
Application Deadline
Nov 8th (Sun)
Notes
•Preference will be given to individuals subject to national veterans' benefits and persons with disabilities upon submission of relevant documents as per applicable laws.
•Only candidates who pass the resume screening will be notified individually. However, notifications may be delayed due to company circumstances.
•If any false information is found in the application documents, the hiring may be cancelled even after the offer is confirmed, and future applications may be restricted.
•Submitted documents will not be returned and will be deleted upon request.
Preferred Skills
Collaboration, Compliance Management, Cost Management, Demand Forecasting, Detail-Oriented, Developing Others, Distribution Management, Distribution Resource Planning (DRP), Inclusive Leadership, Inventory Optimization, Leadership, Operations Management, Order Management, Organizing, Performance Measurement, Strategic Supply Chain Management, Team Management, Transportation Management, Warehouse Management

Stop applying.
Get referred.

$10 in free credits

In just 60 seconds, fully on autopilot — Eraldt's AI agents read your CV, map the roles you fit, find live vacancies and the people who can refer you, write personal emails, and get you referred.

This isn't an application: your CV doesn't go to the company, and we don't promise a referral for this exact role.

Discover who else lands interviews on autopilot