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We are searching for the best talent for a Key Account Specialist Hematology role based in Rabat, Morocco.
Purpose: Reporting to the National Sales Manager, the Key account specialist role is a key link between the company and the healthcare professionals. The Sales representative is responsible for promoting registered product or group of products in highly specialized therapeutic area. The Sales representative deals with a variety of customers including physicians, pharmacists, and other important stakeholders in public and private.
You will be responsible for:
Maximizes sales of products and increases market share of these products:
•Achieves sales targets in the designated territory while meeting all Company's HCC requirements.
•Maintains accurate coverage of designated territory and ensures full compliance with CRM reporting requirements, in line with Company policy guidelines.
•Conducts customer segmentation in line with the Company's guidelines to ensure target customers are approached with the optimal tools & frequency and provided with best-in-class customer service.
•Maintains the customer database up to date to ensure full understanding of customer needs to be able to timely fulfil them.
Maintains excellent on-going knowledge of disease areas, product and competitors:
•Keeps up to date with the latest products information & clinical data provided by the company.
•Presents and discusses this data with healthcare professionals during face-to-face meetings and/or group presentations.
•Maintains knowledge of new developments in the healthcare system anticipating potential opportunities and risks on the business and adapts strategy accordingly to help in shaping the healthcare environment.
Supports the Brand Strategy and identifies and action new opportunities which will drive business:
•Conducts ongoing market analysis including Market, Competitive, and Business Intelligence.
•Understands customers and market insights to ensure achievement of short-term and long-term business objectives.
•Collaborates with different functions in a teamwork spirit:
•Optimizes the results in a timely manner and is open to feedback and suggestions in order to increase market penetration.
•Interacts with sales manager and product manager on a continuous basis to share information and come out with the best solutions whenever common issues are raised.
Develops and enhances the contact network with Leading Specialists and KOLs:
•Builds sustainable positive relationships with target HCPs and different stakeholders.
•Helps in organizing promotional and educational group meetings, symposia and conferences for doctors and other medical staff.
•Reports Adverse Events and product quality complaints as per J&J Pharmacovigilance guidelines on a timely basis.
Complies with local laws & HCBI guidelines, Foreign Corrupt Practices Act (FCPA), Policy on Business Conduct (PBC).
1.Ensures safety reporting requirements (timely AE/PQC reporting) as set out in company policies and SOPs (Standard Operating Procedures) are met and, where applicable, appropriately managed when planning projects, developing materials, executing projects, and contracting vendors.
2.Ensures HCC and legal requirements (Fair Market Value, Transfer of Value rules, Promotional Materials rules) are fully understood, appropriately managed and, where applicable, complied with when planning projects, developing materials, executing projects, and contracting vendors.
Main Interactions
Internal:
•Sales Manager
•Product manager
•BUM
•MSL
•Market Access Manager
External:
•The different actors of the health pathway for the therapeutic areas under his/her responsibility.
•Healthcare professionals
•Medical structures public and private
Required
•Education: BAC+2
•Years of Experience: minimum 3 year-experience in pharmaceutical sales (specialty care)
•Preferred experience in HEMATOLOGY
•Language: French-Arabic
•Location: RABAT
•Plan, organize and manage own workload to ensure contribution to the company's regular reporting process is achieved in a timely and accurate manner
•Careful monitoring on actions
•Good communication skills
•Customer focus (internal and external)
•Ability to work with complex tasks
•Capable of delivering compliance and understanding SOPs to support teams in consolidating appropriate documentation of activities
•Organizational awareness with high level of discipline & rigor
•High level of integrity
•Communicating and collaborating
•Interpersonal skills
Preferred Skills: Clinical Experience, Communication, Cross-Functional Collaboration, Cultural Competence, Customer Centricity, Customer Knowledge, Data Reporting, Data Savvy, Developing Partnerships, Hematology, Market Knowledge, Oncology, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Proactive Behavior, Problem Solving, Sales, Sales Channels, Sales Trend Analysis, Strategic Sales Planning
