KONE

Junior Engineer / Engineer - Field Quality (NBS)

In short

This is a Junior Engineer / Engineer - Field Quality (NBS) role at KONE, a global elevator and escalator manufacturer, based onsite in Chennai. The job covers quality inspections, audits, calibration checks, root cause analysis and training of operators at installation, maintenance or production sites, with additional client-facing inspection and non-conformity resolution duties for those in Major Projects. It demands strong attention to detail, process auditing skills and the ability to coordinate with multiple stakeholders including Quality Managers, Supervisors and Project Managers.

About KONE
Did you know KONE moves over one billion people every day? In 2025, we had annual net sales of EUR 11.2 billion. We employ over 60,000 driven professionals in close to 70 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.
Why this role?
KONE is embarking upon an exciting growth phase and this represents an opportunity for you to join our Chennai RSO team, as a Junior Engineer / Engineer - Field Quality (NBS).
What will you be doing?
General:
•Prepares inspection plans and procedures/instructions, communicates them and assures their implementation by giving guidance and support to the operators
•Performs sample tests and process audits and assures the measurement system is correctly implemented. Creates reports regarding quality measurements and inspections. Keeps record of inspection results and ensures correct calibration of measurement equipment
•Communicates inspection and audit results to relevant stakeholders such as Quality Manager/Specialist, Installation/Maintenance/Production Supervisor, Field Trainer, Project Manager
•Responsible to raise containment actions and identify best practices and improvement opportunities. Performs root cause analysis and proposes corrective actions
•Engages and trains operatives at installation, maintenance or production sites
In addition to the above, Quality Technician in Major Projects (located in Frontline):
•Prepares summary of inspection results for customer communication and site meetings
•Carries out and submits material and work inspections. When client inspections are contractually required, she/he shall participate on those as KONE representative
•Responsible to lead clearance of non-conformities highlighted by the client
•Prepares and participates in creating project close out documents such as SEB inspection, and snag items
What do we offer?
•Career progression opportunities within a global organization
•Total reward elements that engage and motivate our employees and help us make KONE a great place to work
•Comprehensive learning and development programs covering a wide range of professional skills

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