Tebi

IT Support for restaurant management platform company

In short

IT Support role at Tebi, a restaurant management platform company, based onsite in Amsterdam. The job covers IT onboarding/offboarding, device and hardware management, MDM/Jamf Pro administration for Mac and iPad, Google Workspace administration, and first-line IT support. Requires 3+ years of hands-on IT support or systems administration experience, MDM experience, and strong security awareness.

About Tebi
Tebi creates a Connected Restaurant Management System that brings together sales, reservations, kitchen preparation, payments, and business data in one platform. Restaurants, cafés, bars, and coffee shops use Tebi to streamline service and gain insights.
Responsibilities
•Manage IT onboarding and prepare and configure hardware before employees' first day, including for office and remote hires
•Own IT offboarding and recover hardware when employees leave
•Manage devices, procurement, shipping, inventory, and repairs
•Administer MDM, Jamf Pro enrollment, and profile management for Mac and iPad
•Administer systems, Google Workspace, provisioning, and access management
•Provide first-line support, troubleshoot daily issues, and escalate security concerns
Requirements
•3+ years of hands-on IT support or systems administration experience
•Ability to own a broad scope autonomously without close supervision
•Clear communication with non-technical colleagues and vendors
•Hands-on MDM experience
•Solid understanding of identity and systems administration, including Google Workspace
•Security awareness, including the ability to identify phishing and access risks and know when to flag them
Nice to have
•Jamf Pro experience
Benefits
•Start-up equity
•Competitive salary
•Lunch provided in the office
•Team-building events
•Unlimited time off

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