Regeneron

IT Applications Analyst - Quality Systems

In short

This role supports the configuration, implementation, and maintenance of IT Quality Systems applications (electronic document management, quality management, training, and validation systems) at Regeneron's Raheen, Ireland site. It involves troubleshooting system issues, owning technical documentation, processing change controls with Validation and Quality teams, and providing subject-matter support including around regulatory inspections. The role requires a BS/BA in IT or related field, is onsite Monday-Friday, and experience level (0-5+ years) determines whether the hire is placed at Associate, Analyst, or Senior Analyst level.

About the Role
At Regeneron, we use science and innovation to develop life-changing medicines for people with serious diseases. We are seeking an IT Applications Analyst to join our IOPS IT Quality Systems group, supporting the configuration, implementation, and ongoing maintenance of IT Quality Systems applications. In this role, you will serve as a business-facing technical partner — resolving system issues, supporting end users, and ensuring compliant application delivery across electronic document management, quality management, training, and validation systems — while collaborating with Quality, Validation, and functional department teams. This position offers the opportunity to contribute to a fast-growing, science-driven organization making a meaningful difference to patients worldwide.
When & where:
•Location: Raheen, Ireland
•Work model: Monday - Friday 8am - 4:30pm, onsite
Responsibilities
•Coordinate across business departments and stakeholders to gather, prioritize, and implement enhancement requests for IT Quality Systems applications
•Identify, troubleshoot, and resolve system issues at the application and server level, communicating findings clearly to management, business process owners, and end users
•Own IT Applications documentation including User Requirement Specifications, Detail Design Specifications, Configuration Test Plans, and summary reports; configure tabular, trend, and label reports
•Process IT Applications change control requests and partner with Validation and Quality teams to ensure system changes follow a compliant development lifecycle approach
•Provide SME support to functional departments on system development, implementation, and enhancement projects; assist with application support before, during, and after regulatory and partner inspections
•Perform daily administrative tasks including user account administration and functional support activities; participate in or lead IT Applications security access reviews and periodic audit trail assessments
•Train IT Applications team members and coordinate with the broader team to implement and maintain systems efficiently and in alignment with business needs
Requirements
•BS/BA in Information Technology or a related field
•Associate: 0-2 years of relevant experience
•Analyst: 2+ years of relevant experience
•Senior Analyst: 5+ years of relevant experience
•May consider equivalent combination of education and experience; level determined based on qualifications
•Experience with Quality Systems including electronic document management, quality management, validation management, training and learning management, electronic signature, and electronic forms systems preferred
•Experience with IT administration of platforms such as Veeva, ComplianceWire/REGN U, OpsTrakker, Box, or ValGenesis desirable
•Experience with technical writing and process mapping; project management experience helpful
Compensation
€37,000.00 - €88,400.00

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