Santander

IT Analyst III (SRE)

In short

Senior SRE role at Santander Investimentos (formerly Toro Corretora) in São Paulo, maintaining and evolving AWS cloud and on-premises Linux/Windows infrastructure. The role demands strong skills in Infrastructure as Code (Terraform/CloudFormation), IAM security, Azure DevOps CI/CD pipelines, Docker/Kubernetes, and observability tools (Zabbix, Grafana, Prometheus, ELK). Hybrid work model with 2 days home office and 3 days on-site is offered as a benefit.

IT Analyst III (SRE)
Country: Brazil
Toro Corretora is now Santander Investimentos, combining its DNA of agility, technology and Zero Brokerage with the solidity and global credibility of Santander.
Our purpose is to generate financial freedom for people. Santander Investimentos is the complete investment house, offering solidity and infrastructure to operate, and the Toro brand is Santander Brasil's trading platform, dedicated to those who live and breathe the market.
We seek continuous innovation to help clients find the best opportunities in an easy and secure way. To do this, we combine people and technology, valuing and preserving the collaborative, diverse and innovative spirit of our team.
We have an opening for you to become a Senior SRE.
Here, your role will be:
•Work on the maintenance and evolution of cloud infrastructure, mainly AWS.
•Work on the maintenance and evolution of on-premises infrastructure, in Linux and Windows environments.
•Support development teams in creating and optimizing CI/CD pipelines via Azure DevOps.
•Ensure system availability through alert management and proactive monitoring.
•Perform troubleshooting and follow-up of critical incidents, carrying out root cause analysis (Post-mortem).
•Promote a culture of observability, implementing metrics and dashboards that bring visibility to the business.
•Actively collaborate with different teams, serving as a facilitator for requests involving the production environment.
Essential Requirements:
•Knowledge of Infrastructure as Code (Terraform or CloudFormation).
•Proficiency in access management and security using IAM Policies and Roles.
•Advanced experience with CI/CD tools, preferably Azure DevOps.
•Deep knowledge of Linux and Windows systems administration.
•Practical experience with containers and orchestration (Docker and Kubernetes).
•Proficiency with Observability tools (Zabbix, Grafana, Prometheus and the ELK stack - Elasticsearch/Kibana).
•Solid Networking fundamentals (VPC, Subnets, DNS, Rules).
Desirable Requirements:
•Experience with APM tools, specifically Dynatrace.
•Experience in AWS, with a focus on Serverless services (Lambda, API Gateway, CloudFront, S3).
•Experience with Agile methodologies and DevOps/SRE culture.
•Ability to automate via scripts (Python, Bash or PowerShell).
•Practical use of Artificial Intelligence.
•Soft Skills: Excellent communication, collaborative profile and resilience to handle dynamic environments.
Workplace: Radar - Rua Amador Bueno, 474 – Santo Amaro, São Paulo – SP
Benefits:
•Meal allowance
•Medical insurance
•Dental insurance: basic and intermediate plan
•Transportation voucher
•Flex Vacations: 24 business days of vacation, which can be split up to 6 times, and every 2 months worked you can already take 4 business days
•Birthday Day Off
•Gym partners: Wellhub, Totalpass
•Flex Working: hybrid work model - 2 days home office and 3 days in-person
•Training platforms with more than 100,000 courses
•Career paths for your professional development
•Flex Learning: study incentive exclusive to high-performance employees
•Daycare assistance
•"Nascer" Program
•Extended maternity and paternity leave
•Life insurance
•Be Healthy - Program that encourages everyone to have healthier habits
•PAPE - Specialized personal support program

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