DXC Technology

Insurance Call Center Representative- Tulsa- OK

In short

This role involves executing business process transactions in the insurance domain, supporting process improvement, data analysis, and quality compliance for DXC Technology's Insurance Software and BPS unit. The position is based on-site at DXC's Tulsa, OK location and requires a Bachelor's degree plus 1+ years of relevant business process experience. Candidates must be legally authorized to work in the United States without sponsorship.

About DXC Technology
DXC Technology is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates.
DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You'll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.
What You'll Do
•Execute business process transactions, ensuring accuracy and adherence to established procedures.
•Collaborate with senior analysts, managers, and other team members.
•Assist in process improvement projects and data analysis.
•Support the team in identifying process bottlenecks and maintaining quality standards.
•Ensure compliance with established quality and procedural guidelines.
•Contribute to updating and documenting process procedures.
•Work with the team to achieve performance targets and quality standards.
•Participate in training and development programs.
Who You Are
•Bachelor's degree in a relevant field or equivalent combination of education and experience
•Must be legally authorized to work in the United States without requiring sponsorship now or in the future
•Typically, 1+ years of relevant work experience
•Proven experience in business process transactions
•Proficiencies in business process management and optimization
•A continuous learner that stays abreast with industry knowledge and technology
Other Qualifications
•Advanced degree in a relevant field a plus
•Relevant certifications (e.g., Six Sigma, PMP) or significant relevant work experience a plus
Work Environment
DXC Site in Tulsa, OK
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

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