About
UNOPS provides specialized technical support services in hybrid cloud, platform management, and global identity infrastructure. Its Platform Support Unit supports hybrid cloud environments, private AI platforms, global identity infrastructure, and ERP infrastructure for UN entities and field missions.
Responsibilities
•Design, deploy, operate, and maintain private cloud infrastructure, ensuring performance, resilience, capacity, and lifecycle management
•Implement backup, disaster recovery, and business continuity arrangements, and support client onboarding
•Deploy, operate, and optimize the private AI platform, including GPU-accelerated infrastructure and training and inference environments
•Implement and maintain MLOps tooling, manage resource allocation, and ensure compliance with data protection and UN policies
•Support the management and improvement of on-premises PaaS services, including container orchestration, Drupal and Moodle platforms, Redis, MySQL, and other managed services
•Develop standardized deployment templates and support client deployment and troubleshooting
•Design, implement, and manage public cloud environments in line with UN architectural standards
•Optimize cloud consumption and costs, and support connectivity between private and public clouds
•Develop infrastructure-as-code and CI/CD pipelines, and implement monitoring, logging, and alerting across platforms
•Provide 24/7 on-call and rotational support, including weekends and holidays as required; resolve incidents within agreed service levels and contribute to incident, problem, and change management
•Perform other duties within the scope of the role as reasonably required
Requirements
•A Master's degree or equivalent, preferably in information technology, computer science, engineering, statistics, or a related field, with zero years of relevant experience; or a Bachelor's degree or equivalent in a related field with two years of relevant experience
•Relevant experience in DevOps, cloud engineering, or infrastructure and platform management
•Experience with open-source AI/ML platforms, such as vLLM and RAG databases, and on-premises GPU-accelerated infrastructure management
•Experience managing private cloud environments using an open-source virtualization platform, such as Proxmox or another KVM platform
•Experience supporting infrastructure-as-code, CI/CD pipelines, and monitoring tools
•Fluent English
Nice to have
•Relevant professional certifications in public cloud platforms, identity and access management, infrastructure-as-code, or automation
•Experience supporting public cloud environments
•Experience with containers and on-premises PaaS environments, such as Redis, Solr, MySQL, and NGINX
•Experience in the United Nations system or a similar international organization
Conditions
•Contract type: ICA - IICA - Regular; contract level: IICA 1
•Open-ended duration, subject to organizational requirements, availability of funds, and/or satisfactory performance
•24/7 on-call and rotational coverage, including weekends and holidays as required
