Guacamole - Gourmet Mexican Grill

Human resources and talent acquisition manager

In short

This role leads HR strategy for a 15-year-old Portuguese restaurant group, covering recruitment, onboarding, training, internal communication, team-building, performance reviews, attendance and cost monitoring, and legal HR compliance across multiple locations. It's an onsite, full-time senior position in Lisbon requiring 5+ years of HR management experience, ideally in multi-location retail, hospitality or restaurant settings. Fluency in Portuguese and English is required, along with strong organizational and communication skills.

About the Company
Guacamole - GMG is a dynamic, fast-paced restaurant group that has just celebrated 15 years in the Portuguese market. To continue providing authentic experiences, maintaining high quality standards and supporting a constantly growing team, our people are the foundation of our success. We are looking for an experienced and proactive Human Resources Manager to lead our new HR strategy, foster an even more united company culture and support our operational objectives.
Responsibilities
•Manage the entire recruitment process to attract the best talent and ensure a smooth and welcoming onboarding experience for new hires.
•Implement and coordinate ad hoc training sessions and manage internal communication, ensuring all teams are informed and up to date with the latest procedures, quality standards and operational guidelines.
•Actively design and implement team-building initiatives and recognition programs to promote general well-being and a positive, united working environment across all sales locations.
•Create and drive consistent performance review cycles, ensuring that store managers and employees receive constructive feedback and development opportunities.
•Monitor team metrics, attendance systems (clocking in and out), and personnel cost efficiency, working closely with management and the operations team to optimize schedules and work efficiencies.
•Oversee internal regulations and legal HR compliance, acting as the main liaison with external partners responsible for payroll processing and contractual and administrative tasks.
Requirements
•Bachelor's degree in Human Resources, Business Management or a related field.
•5+ years of proven experience in HR management, ideally with experience in multi-location retail, hospitality or fast-paced restaurant environments.
•Strong organizational skills with demonstrated ability to work autonomously and lead projects from conception through execution.
•Commercial vision with a clear understanding of personnel metrics and operational efficiency.
•Excellent communication and interpersonal skills, with the ability to build trusting relationships at all levels of the organization.
•Fluency in Portuguese and English.
Conditions
No conditions stated in the posting.

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