Job Summary
As a Total Rewards Assistant, you will support the delivery of global compensation and benefits services within a shared services environment. You will work closely with Total Rewards colleagues, HR Business Partners, and external vendors to ensure accurate and timely execution of reward-related activities. This role is ideal for someone early in their Total Rewards career, with strong attention to detail and a passion for service excellence.
Key responsibilities in your role include:
Total Rewards Service Delivery & Continuous improvement
•Act as the first point of contact for employee queries related to compensation, benefits, and recognition programs, ensuring requests are resolved efficiently
•Support the administration of global reward programs including annual compensation review & incentive plans
•Support benefit administration
•Support the completion of Annual Survey submissions according to participation deadlines
•Assist with various Total Reward projects, including administration of new programs or initiatives, such as annual reviews or benefit renewals
•Maintain benefit data, including recognition and incentive payments in relevant systems (Workday, payroll, etc)
•Help drive the communication and education of compensation and benefits programs to ensure employees understand their total rewards offerings
•Documentation & Knowledge Management: Create, update, and manage knowledge bases, process documentation, and collateral to enable direct access to information and systems for colleagues
•Data & System Management: Work with HRIS teams to maintain accurate compensation and rewards data, perform quality checks, and identify areas for improvement
•Raise and track purchase orders for Total Rewards-related spend in SAP
•Delivery of agreed Total Rewards support services in a reliable, consistent and compliant manner, working with your colleagues to deliver a high quality and responsive level of customer service as measured by colleagues' rating of customer service
•With your team, the rest of the HR Service Delivery team, and your colleagues in CBS, support and participate in a culture of customer centricity in the drive for continuous improvement for the Total Rewards service function, using service performance data to identify opportunities for improvement and supporting their implementation when necessary
•Help drive the communication and education of compensation and benefits programs to ensure employees understand their total rewards offerings
What we are looking for in our successful candidates:
•Degree in Human Resources Management, Business Administration or a related field
•Previous experience or exposure to Human Resources, People Services, HR Operations, Compensation & Benefits, or a similar environment would be advantageous
•Strong communication skills, with the ability to adapt to different audiences and stakeholders
•Good Excel skills and confidence working with data; experience with HRIS platforms or total rewards management systems would be advantageous
•A customer-first mindset aligned with our "forever caring" brand
•Ability to prioritise and manage a variety of requests
•Ability to work effectively in an environment of change and ambiguity
•Strong attention to detail and accuracy
•An "own it" mindset and willingness to learn
•Strong teamwork and collaboration skills
Language skills required
•Good written and spoken English is essential
What you can expect:
We will be providing an induction and training period to engage you in everything that Convatec represents for our patients, customers and employees and to upskill you in all the tools and systems you will leverage to deliver successfully in this role.
You will be joining a Global Rewards team, with opportunities to grow, within reward or wider HR services.
Working Conditions
•Hybrid Working Model - 1 day a week in the office
•Fixed-Term Contract - 6-Month Duration
About Convatec
Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With over 10,000 colleagues, Convatec provides products and services in around 90 countries. Convatec's revenues in 2025 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC).
