Hostaway

Head of product analytics in short-term rentals

In short

Hostaway, an AI-powered vacation rental management platform used by 20,000+ property managers, is hiring its first Product Analytics leader to own measurement standards and prove product impact. The role is fully remote and hands-on, requiring 8+ years in product analytics (ideally B2B SaaS), strong data modeling and instrumentation skills, and the ability to influence senior leadership with evidence-backed metrics. You'll build the analytics function from scratch, starting with hiring an experienced product analyst.

About the Role
Trusted by 20,000+ property managers worldwide, Hostaway is an industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. Hostaway brings everything together for greater efficiency and faster growth. Hostaway is looking for its first Product Analytics leader, someone to own how we choose what to build, and to prove what it delivered.
Responsibilities
•Set the product measurement standard: what counts as an active, adopting customer, and how every analysis gets segmented.
•Bring measurement into planning early, so every product requirements document includes sizing, an expected metric impact and a measurement plan.
•Design measurement where clean A/B tests aren't available, and redefine it for an AI-native product where activity metrics no longer tell the full story.
•Bring numbers to investment decisions, and grow metrics fluency so product managers can bring their own numbers to reviews.
•Set the technical standards and build the function: tracking plans, instrumentation specs, data quality, starting with an experienced product analyst.
•Stay close to the work. You'll remain hands-on day to day, writing queries and building analyses yourself rather than only directing others.
Requirements
•8+ years in product analytics, ideally in B2B SaaS at a scaling stage. We're open to strong candidates from other product backgrounds too.
•Strong data foundations. You know how to design clean, reliable data models together with Data Engineering, and how to set up event tracking that stays consistent across features and domains.
•You use AI tools heavily in your own work and understand where they help and where they mislead.
•Influence beyond your title. You've disagreed with a senior leader about a number, backed it up with evidence, and your definition was still in use six months later. You've helped a company move from gut feel to data-led decisions, and you work patiently with product managers to find what fits a company of our size.
•You build the function, not just run it. You've set up analytics operating models rather than inherited them. You can build business models that hold up to a finance leader's scrutiny, and you can show what actually worked: designing fair comparisons in a complex B2B product and being honest about what a number does and does not prove.
Nice to have
•Experience with SQLMesh
•Measuring AI features, automated workflows or API usage
•Product-led growth
•Churn modeling
•Platform businesses with more than one user type (ours are property managers and their guests)
•Travel, hospitality or property technology
Conditions
•Competitive Compensation: We offer competitive pay based on market rates in the country of the applicant.
•100% Remote: Enjoy the freedom to work from anywhere within your country of residence—be it a co-working space, your home office, or even your dining room table. Just don't ask to work in our office (we don't have one).
•Equity: Every role in our company comes with valuable stock options in a fast-growing and profitable company. This ensures we all share in the company's success.
•Values-Driven Leadership: Our Core Values are not just words we've written to make us feel good. We leverage them daily when making strategic and tactical decisions.
•Professional Growth: Our rapid growth offers unparalleled learning and development opportunities, along with a multitude of career advancement opportunities.
•Annual Paid Leave: The specific amounts vary by country and are aligned with country and/or contract-specific norms.
•Geographic Specific Benefits: As an international employer, we offer different country-specific benefits such as Health Insurance and Pensions in countries where these perks are customary. The specifics depend on the country of the applicant.
•Dynamic Team Culture: As a global company with team members in over 40 countries, our diverse and international culture fuels our innovation and creativity, providing a key pillar to our success.

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