Heathrow

Head of Construction Digital Product Management

In short

This role leads digital product vision, roadmap, and strategy for Heathrow's construction and infrastructure functions, working across Digital Transformation, Infrastructure, Expansion, Tech and Data teams. It's a senior, strategic product management position at a major airport operator, driving airport-wide digital transformation for passengers, partners, and colleagues. It demands extensive digital product management experience, strong agile and data skills, and the ability to operate in large, complex infrastructure environments.

About the Role
In this role, you'll shape the vision, roadmap, and strategy for digital products that support Heathrow's infrastructure and expansion goals. You'll play a key part in driving our airport-wide digital transformation, ensuring that our digital products deliver meaningful outcomes for passengers, partners, and colleagues. Working closely with our Digital Transformation, Infrastructure, expansion, Tech and Data teams, you'll help create a connected, efficient, and sustainable Heathrow for the future.
Responsibilities
•Define and deliver the digital product vision, roadmap, and strategy for construction and infrastructure functions in line with Heathrow's long-term goals.
•Collaborate with Digital Transformation, Infrastructure, and Expansion teams to align digital initiatives with business priorities and market trends.
•Lead the product lifecycle from concept to delivery, ensuring products meet user needs and deliver measurable value.
•Use data and analytics to inform decisions, track performance, and drive continuous improvement across digital products.
•Engage with stakeholders to identify opportunities, prioritise requirements, and ensure alignment with Heathrow's strategic roadmap.
•Champion innovation and agile ways of working to deliver exceptional digital experiences across Heathrow's infrastructure projects.
Requirements
•Extensive experience in digital product management or a similar strategic role.
•Strong understanding of digital technologies, platforms, and agile methodologies in the infrastructure space.
•Experience working within large, complex infrastructure and operationally complex environments.
•Excellent communication and stakeholder engagement skills.
•Ability to interpret data and translate insights into actionable outcomes.
•Proficiency with product management and analytics tools.
Nice to Have
•Experience in aviation, transport, or other large-scale regulated industries.

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