Agency
Havas Media Germany
Welcome to Havas Media – the most dynamic media agency in Germany.
At our central Frankfurt am Main location, we bring together the expertise of over 500 media experts. With them, we cover all areas of modern communication and offer integrated solutions from a single source. This includes all classic media, social media, programmatic media, search, performance, e-commerce, creative, as well as solutions around data intelligence, AdTech, consumer insights, modelling, and the implementation of tailored research projects.
We work with clients such as Bauhaus, Hyundai Kia, Nintendo, O2, RedBull and Sparkasse.
At Havas you get the combined power of a worldwide network paired with the agile and flexible mindset of a local agency.
Join our team as:
Group Head Client Service (all gender)
📍 Location: Frankfurt
What does your role look like?
As Group Head Client Service, you take on a central role in the client-facing business unit. You are responsible for operative day-to-day business, lead your team, and report directly to the Account Director.
•You take on disciplinary and functional leadership of your employees, provide guidance and foster their professional and personal development.
•You manage the strategic and operational care of a well-known key account and ensure high-quality, continuous client consulting.
•You translate business and communication goals into integrated media strategies and campaign goals.
•You develop digital and integrated media strategies, assess the role of relevant media in the communication mix, and derive cross-channel measures and well-founded recommendations.
•You develop well-founded recommendations on channels, budget allocation and communication solutions, and support their implementation through to reporting and optimization.
•You coordinate collaboration between clients, Account Director, business unit, and our channel and specialist teams.
•You present strategies and recommendations confidently, defend your approaches convincingly, and proactively address relevant topics with our clients.
•You question existing structures and approaches, bring in new perspectives, and strategically develop the client relationship further.
•You actively identify up- and cross-selling potential, develop suitable offers together with the relevant Havas teams, and support them through to successful completion.
•You contribute to new-business pitches and other business development activities.
What skill set do you bring?
•You have relevant professional experience in media and communication consulting, ideally on the agency side and in the care of demanding clients.
•You bring deep digital expertise, strategic know-how, and comprehensive planning experience.
•You understand the interplay of relevant media channels and can soundly assess their role in the integrated communication mix.
•You can translate business and communication goals into clear strategic media and action recommendations.
•You are confident, convincing, and reliable towards clients and have strong presentation and communication skills.
•You enjoy questioning existing mindsets, structures and processes and bringing in overarching perspectives.
•You have a good feel for client needs and business potential and can position products and solutions in a client-centric and convincing way.
•You bring experience in the disciplinary leadership and professional development of employees.
•You work independently, proactively and in a structured way, and convince through strategic thinking, entrepreneurial action, and solution orientation.
•You have fluent German and English language skills, written and spoken.
How do we work?
•Hybrid: We offer both a good work-life balance and a great office atmosphere. You can work up to 50% of your working time from home.
•Workation: You can work from abroad for up to 6 weeks per year, including from our offices.
•Sabbaticals: Time for yourself and your dreams – sabbaticals are naturally possible with us.
•Focus time: 12-14h is our focus time. For the whole agency: no calls and no recurring meetings during this time.
•Shape things: We are far from perfect and welcome your ideas, as you actively tackle topics and help shape processes.
What benefits do we offer you?
•Stay fit: For €10 per month, you get a full Fitness First membership.
•Be mobile: You can lease a bike through our partner BusinessBike, or use public transport with a Deutschlandticket.
•Have fun: Our motivation team ensures unforgettable moments every year, whether at TGIF, the Christmas party, or the summer party.
•Get ahead: We develop an individual development plan with you, you get regular feedback and training tailored to you. You also have access to our Havas University with over 200 trainings and workshops.
•Provide for the future: We support your company pension plan with up to €60 per month.
Contract Type: Permanent
