Genpact

Front Line Manager - HRO - Employee Lifecycle Management 4A

In short

This hybrid role in Krakow, Poland manages end-to-end employee lifecycle HR operations (onboarding, transfers, promotions, exits, offboarding) for a large technology/outsourcing company, Genpact. It requires collaborating with Talent Acquisition, Payroll, C&B, and HRBP teams, monitoring SLAs, maintaining HR system data, supporting audits, and driving process improvements. German language proficiency (B2, Upper Intermediate) is required, along with experience in employee lifecycle management and tools like Workday.

Front Line Manager - HRO - Employee Lifecycle Management
Genpact is an agentic and advanced technology solutions company (NYSE: G). We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run.
Responsibilities
•Manage end-to-end employee lifecycle processes including onboarding, transfers, promotions, exits, and offboarding activities.
•Ensure timely and accurate execution of HR operations in alignment with organizational policies and compliance standards.
•Collaborate with cross-functional teams including Talent Acquisition, Payroll, C&B, and HRBP to ensure seamless employee experience.
•Monitor SLAs and quality metrics across lifecycle processes and implement corrective actions where needed.
•Maintain and update employee records in HR systems, ensuring data integrity and confidentiality.
•Support internal and external audits by providing necessary documentation and process insights.
•Drive process improvements and automation initiatives to enhance operational efficiency and employee satisfaction.
Qualifications
Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics
Certifications
Professional in Human Resources (PHR) - Symbiosis Institute of Distant Learning, Senior Professional in Human Resources - International (SPHRi) - Society for Human Resource Management (SHRM), SHRM Certified Professional (SHRM-CP) - Protouch
Required Skills
Employee Consultation, Employee Lifecycle Management, Financial Planning and Analysis (FP&A), Recruiting, Talent Acquisition, Workday
Language
German (Required) — Language Proficiency: Upper Intermediate - B2
Job Details
•Job Type: Regular
•Master Skill List: HRO - Employee Lifecycle Management
•Remote Type: Hybrid
•Work Shift: Standard (Poland)
•Compensation Range: Initial Pay Starting From 11200 PLN
Why join Genpact?
•Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
•Make an impact – Help global enterprises solve business challenges that matter
•Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
•Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
•Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

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