Facilities Scheduler / Planner - JLL
What this job involves:
The Facilities Planner/Scheduler plays a critical role in keeping our buildings, equipment, utilities, and site infrastructure safe, reliable, and fully operational. In this position, you will coordinate, plan, and schedule preventive, corrective, and project-related maintenance work across the portfolio. You will partner closely with maintenance technicians, contractors, vendors, and internal stakeholders to ensure all work is properly scoped, prioritized, and resourced.
What your day-to-day will look like:
•Plan and schedule preventive maintenance, corrective maintenance, inspections, repairs, and minor facility projects.
•Review incoming work requests to verify scope, priority, labor requirements, materials, permits, safety needs, and estimated duration.
•Build daily, weekly, and long-range maintenance schedules using a computerized maintenance management system (CMMS).
•Coordinate technician availability, contractor schedules, building access, shutdown windows, and occupant communications.
•Create work orders, job plans, task lists, labor estimates, parts lists, and standard procedures for recurring work.
•Partner with procurement and storeroom personnel to ensure required parts, tools, equipment, and services are available before work begins.
•Monitor backlog, schedule compliance, preventive-maintenance completion, work-order aging, labor utilization, and maintenance KPIs.
•Adjust schedules for emergency repairs and changing operational priorities while minimizing disruption to occupants and business operations.
•Maintain accurate records for work performed — asset history, inspections, permits, warranties, and contractor documentation.
Required qualifications:
•High school diploma or GED.
•3+ years of experience in facilities maintenance, maintenance planning, scheduling, building operations, construction coordination, or a related role.
•Practical experience using a CMMS, such as Maximo, Corrigo, or similar software.
•Working knowledge of building systems, including HVAC, plumbing, electrical, life safety, general building maintenance, and utility systems.
•Strong organizational, scheduling, prioritization, and attention-to-detail skills.
•Ability to interpret work orders, technical manuals, blueprints, equipment documentation, and basic project schedules.
•Proficiency with Microsoft Excel, Outlook, Word, and scheduling or reporting tools.
•Clear written and verbal communication skills with the ability to coordinate across technicians, vendors, managers, and building occupants.
Preferred qualifications:
•Associate or bachelor's degree in facilities management, construction management, engineering, business, or a related field.
•Certified Maintenance & Reliability Professional (CMRP), Certified Facility Manager (CFM), Facilities Management Professional (FMP), or similar certification.
•Experience working in a regulated, critical, campus, healthcare, manufacturing, government, education, or multi-site environment.
•Familiarity with preventive-maintenance strategies, asset management, inventory control, contractor management, and basic budgeting.
•Hands-on experience with project-management tools or specialized scheduling platforms.
Core Competencies:
•Coordinating schedules, workflows, and resource allocation while managing CMMS work orders and preventive maintenance to maximize asset reliability.
•Coordinating external contractors and delivering high-quality customer service through proactive stakeholder communication.
•Analyzing operational data and tracking KPIs to drive performance while ensuring strict adherence to safety regulations and compliance standards.
Work Conditions:
•Split between the office and active physical sites (mechanical rooms, rooftops, construction zones), requiring safety awareness and occasional after-hours or emergency responsiveness.
•Accountable for reducing work-order backlogs, delivering maintenance on time, and ensuring highly accurate estimates for labor, materials, and job duration.
•Focused on minimizing equipment downtime and repeat repairs while maintaining high levels of internal customer and stakeholder satisfaction.
Location: On-site – Wilson, NC
Work Shift: Monday through Friday, 1st Shift/Morning Shift - Based on Business needs
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Benefits:
•401(k) plan with matching company contributions
•Comprehensive Medical, Dental & Vision Care
•Paid parental leave at 100% of salary
•Paid Time Off and Company Holidays
•Early access to earned wages through Daily Pay
